Product Marketing Assistant
| Posting date: | 21 July 2025 |
|---|---|
| Salary: | £23,881 to £25,733 per year |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | Swansea, Wales |
| Remote working: | On-site only |
| Company: | Swansea University |
| Job type: | Permanent |
| Job reference: | SU01091 |
Summary
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
Marketing is looking for a Product Marketing Assistant to play a key role in delivering excellent customer care and supporting the completion of ad hoc requests for marketing support from colleagues across the University.
In this role, you will manage and respond to ad-hoc marketing requests from colleagues via the ServiceNow portal, ensuring efficient handling of queries. You will personally complete requests where possible while also triaging tasks to relevant teams for resolution.
A key part of your role will be supporting the promotion of the University’s Postgraduate Scholarship portfolio on third-party platforms, helping to enhance visibility and engagement. Additionally, you will work to ensure the accuracy and accessibility of course information for both Undergraduate and Postgraduate students across external platforms.
This is an exciting opportunity to contribute to a dynamic team and help shape the University’s marketing efforts.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
Marketing is looking for a Product Marketing Assistant to play a key role in delivering excellent customer care and supporting the completion of ad hoc requests for marketing support from colleagues across the University.
In this role, you will manage and respond to ad-hoc marketing requests from colleagues via the ServiceNow portal, ensuring efficient handling of queries. You will personally complete requests where possible while also triaging tasks to relevant teams for resolution.
A key part of your role will be supporting the promotion of the University’s Postgraduate Scholarship portfolio on third-party platforms, helping to enhance visibility and engagement. Additionally, you will work to ensure the accuracy and accessibility of course information for both Undergraduate and Postgraduate students across external platforms.
This is an exciting opportunity to contribute to a dynamic team and help shape the University’s marketing efforts.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.