Clinical Administrator
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Buckley, CH7 3PG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1220-25-0003 |
Summary
Clinical Administrator Operating Telecommunications System Receive and make Practice telephone calls, e.g. dealing with patient queries. Maintaining telephone directory of necessary telephone contacts. Receiving and recording messages for Doctors and other members of staff, ensuring that any information about unresolved matters is passed on. Operation Of Computer Clinic System Adding and cancelling appointments on computerised system. Identifying patient details, collate information and pass to navigation team. Reporting faults with hardware or software relating to Emis medical system to supervisor. Inputting requests for Home Visits onto the computer. Using Electronic Mail to sent and receive messages, internally and externally. Receive and Assist Patients Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues. Identify and pass on patient prescription sheets. Collect and record dispensing/private fees and provide receipts where applicable. Inform patients of complaints procedures and log any informal complaints. Order ambulance transport for patient when required. Navigation Using our triage system to book appropriate appointments for patients Cancelling appointments when requested Working through emails and tasks and signposting patients for best care Stock Control Ensuring an adequate supply of stationary, documents, bottles etc. Maintain Reception Area Making sure any displays/patient notices are kept tidy and up to date. Making sure the reception desk is attended at all times. Security of Premises Opening and closing premises when necessary. ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.