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Community Paediatric Receptionist
| Posting date: | 17 July 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 24 July 2025 |
| Location: | London, SE6 4JF |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9197-25-0687 |
Summary
Ensure the accurate entry and up-date of patient details and patient hospital episodes. To ensure patient details are verified and accurately updated on RIO during the arrival and departure process. To maintain patient confidentiality and be aware of data protection issues when entering all patient information on all Trust administration and clinical information systems. To follow Trust Overseas/Private Patient procedure to ensure the Trust receives the income generated by these patients. To organise support services for patients as required e.g. booking interpreters and liaising with the transport desk. To participate in the PDR process to ensure personal skills are enhanced. To comply with 18-week RTT pathways including e-RS and 2 Week Wait targets and to understand and ensure that procedures with regard to measuring and recording waiting times are in line with the Department of Health. Be responsible for checking information systems used throughout the Trust to support the planning, development, provision and review of Outpatient booking/appointment services. Prioritise daily workload to ensure all urgent matters are dealt with appropriately and liaise with the Outpatient Manager or Outpatient Supervisor to ensure a high-quality service delivery. Attend team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development. Receive internal and external telephone enquiries with regard to all Outpatient matters. The post holder is responsible for organising and prioritising own workload, identifying and responding to changing priorities when working within dedicated deadlines To escalate to relevant Specialty Service Mangers capacity and waiting list issues that require urgent action. A formal performance review takes place on a yearly basis where objectives are agreed and reviewed in line with the performance management system The post holder will record parting activity of the RTT status in line with the Access Policy.