Claims Manager
| Posting date: | 16 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Solihull, B37 7ES |
| Company: | Tarmac Trading Limited |
| Job type: | Permanent |
| Job reference: | tarmac/TP/158435/6931 |
Summary
Job introduction
At Tarmac, ‘who you are’ matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Are you an experienced insurance professional with a passion for managing complex claims and driving operational excellence? Tarmac is looking for a dynamic Claims Manager to lead our insurance team and oversee the end-to-end management of all insurance claims across the business.
About the Role
As the Claims Manager, you will act as the subject matter expert for all insurance-related matters within Tarmac. Reporting to the Head of Shared Services, you will lead a small team and be responsible for delivering an efficient and effective claims service across all classes of insurance, including EL/PL, Motor, and Historic Disease. This is a high-impact role where your expertise will directly influence financial outcomes and risk mitigation strategies.
Your responsibilities in this role will include (not exhaustive)
- Leading the management of contentious and complex claims, including litigation control and uninsured loss recovery
- Ensuring timely and accurate claims reporting to insurers and CRH Group Insurance
- Overseeing third-party service providers (e.g., TPAs, solicitors), ensuring performance against KPIs
- Providing regular claims MI and insights to support financial planning and risk assessment
- Ensuring compliance with data protection legislation and statutory obligations
- Authorising legal documentation for court proceedings
- Delivering training, mentoring, and coaching to team members
- Working closely with the CRH Insurance Teamand collaborating with internal and external stakeholders
What we are looking for
- Relevant insurance qualifications
- Significant experience in insurance claims management, ideally within the construction industry
- Knowledge of insurance legislation and marine claims
- Experience attending Joint Settlement Meetings (JSM) and mediations
- Strong leadership, communication, and influencing skills
- Excellent analytical and reporting capabilities
- Commercial awareness and the ability to manage multiple priorities
Key Stakeholders
You’ll work closely with internal teams including Finance, Legal, Safety & Health, Procurement, and CRH Group Insurance, as well as external partners such as insurers, brokers, claims handlers, and legal counsel.
Ready to take the lead in shaping Tarmac’s claims strategy?
Apply now and be part of a business that values expertise, collaboration, and continuous improvement.
Why Tarmac?
You will be joining acollaborative andinnovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.
Ready to build your future with us?
Apply now and take your next step in a rewarding career.
In addition to the role of Claims Manager, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
Interested? Why not click here to find out more? Go on… are you ready to build your future?
Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
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Tarmac Trading Limited