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Care Coordinator - Nurse Liaison

Job details
Posting date: 16 July 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 28 July 2025
Location: Grangewood, S40 2HP
Company: NHS Jobs
Job type: Contract
Job reference: C9166-25-0384

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Summary

Other responsibilities within the role; Work with people, their families and carers, to improve their understanding of their condition. Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes. Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care. Assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health. Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time. Work collaboratively with all primary care professionals within the surgery to proactively identify and manage a caseload, which will include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the surgery. Raise awareness of how to identify patients who may benefit from shared decision making and support surgery colleagues and people to be more prepared to have shared decision-making conversations. Support the practice in developing communication channels between GPs, clinical teams, people and their families and carers and other agencies. Identify carers and help them access services to support them liaising with the practice carers champion Conduct follow-ups on communications from out of hospital and in-patient services. Maintain records of referrals and interventions to enable monitoring and evaluation of the service.

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