Credit Controller - Collections
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 09 August 2025 |
| Location: | Runcorn, Borough of Halton, WA7 3DJ |
| Company: | Phoenix Medical Supplies |
| Job type: | Permanent |
| Job reference: | kal-PHOENIXMedicalSuppliesLimited-44662-63737-en |
Summary
Job Title: Credit Controller
Location: Runcorn
Salary: Competitive
Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week
About Us:
At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference. We are currently seeking a Credit Controller to liaise with our customers within a given region. The role will involve overseeing payment collections, as well as ongoing adherence to the relevant policies and procedures.
Key Responsibilities:
- Making sure that customers adhere to the terms of credit
- Identify problem accounts
- To follow processes as outlined by team leader
- To preserve goodwill with customers showing dignity and empathy as required
- To deal with high volume ledger
- Liaise with other departments by both email and telephone to ensure prompt resolution of queries
- To ensure that cash is allocated correctly and in a timely manner
- Reconcile transactions and balances to maintain accurate accounts
- To attend ad hoc meeting both internal and external where deemed necessary
- To achieve section targets as outlined by team leader
- To complete internal core and advanced skill modules
- To complete Ad Hoc Reports as requested by team leader
- Create and distribute Ad Hoc Customer reports as required
- To be instrumental in achieving section targets
- To report any areas of concern to team leader
What We’re Looking For:
- Minimum 2 years of experience within credit control
- Strong communication and interpersonal skills
- Excellent negotiation and problem solving skills
- Have proven track record in reducing DSO
- Good Microsoft office skills
- Experience of dealing with high volume accounts
What We Offer:
- 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
- iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
- Fully funded accredited training programmes through the Apprenticeship Scheme
INDPMS