Receptionist
| Posting date: | 14 July 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | St Helens, WA9 3DE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9350-25-0895 |
Summary
Act as first point of contact for all telephone and reception enquiries,ensuring that messages are forwarded to the appropriate persons andvisitors are welcomed to the department. Provide an effective clerical service to support the team, includingphotocopying, typing, data input, and maintenance of an effective filing and retrieval system. Attending patients, including rescheduling and reappointing whenrequired on the Trust IT system. Effective liaison with multi-disciplinary staff/patients/carers/ outsideagencies ensuring communication of accurate, sensitive and complexand confidential information as and when required. Ensure appropriate records are maintained and updated in line withTrust Procedures. Contribute to the ordering of stationery supplies and associatedprocedures. Responsible for the processing of all incoming and outgoing mail as directed by Line Manager. Participate in the provision of cover and support to colleagues asrequired. To work in a flexible manner when cover is required Borough Wide. Participate in the local induction process for new staff. Participate in serious untoward incident investigations /reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality ofpatient care. Provide information and support to service users/carers as appropriate. Contributes to the continued improvement and quality of the Administrative Support Service. Recognise and respond appropriately to urgent and emergency situations. Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures and guidelines. Report any concern regarding patient care to line manager. To undertake any other delegated duties as appropriate andcommensurate with the post.