Senior Family SEND Support Advisor
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £38,626 to £40,476 per year |
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | County Hall, Bythesea Road, Trowbridge, BA14 8JN |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Temporary |
| Job reference: | 5151 |
Summary
Salary: £38,626 - £40,476
Hours per week: 37 hours
Temporary/Fixed term: 2 years
Interview date: to be confirmed following shortlisting
Education and Skills - Building Bright Futures
We are excited to offer a rewarding opportunity to join our Targeted Education Service as a Senior Family SEND Support Advisor!
The team works closely with families who are considering an Education, Health and Care Plan (EHCP), building strong relationships to understand their needs and identify the support available before the statutory process is complete. Advisors collaborate with professionals across the Wiltshire SEND system to develop clear, coordinated support plans and ensure they are delivered effectively.
As a Senior Advisor, you will take on a leadership role, supervising a cohort of Family SEND Support Advisors in line with our supervision practice framework. You will oversee an efficient and responsive triage process, working alongside other professionals to ensure that all applications are reviewed, prioritised, and allocated within one week of receipt. You will also play a key role in supporting social care colleagues by providing appropriate advice and guidance helping to ensure that families receive the right support at the right time.
We are looking for someone with an NVQ Level 5 qualification or equivalent significant experience in a relevant field. You should have experience managing a small team and promoting a results-driven, supportive culture. A strong ability to build rapport with families and professionals is essential, along with a sound understanding of SEND and safeguarding and child protection procedures. Your experience in working directly with families and navigating complex systems will be key to your success in this role.
Hours per week: 37 hours
Temporary/Fixed term: 2 years
Interview date: to be confirmed following shortlisting
Education and Skills - Building Bright Futures
We are excited to offer a rewarding opportunity to join our Targeted Education Service as a Senior Family SEND Support Advisor!
The team works closely with families who are considering an Education, Health and Care Plan (EHCP), building strong relationships to understand their needs and identify the support available before the statutory process is complete. Advisors collaborate with professionals across the Wiltshire SEND system to develop clear, coordinated support plans and ensure they are delivered effectively.
As a Senior Advisor, you will take on a leadership role, supervising a cohort of Family SEND Support Advisors in line with our supervision practice framework. You will oversee an efficient and responsive triage process, working alongside other professionals to ensure that all applications are reviewed, prioritised, and allocated within one week of receipt. You will also play a key role in supporting social care colleagues by providing appropriate advice and guidance helping to ensure that families receive the right support at the right time.
We are looking for someone with an NVQ Level 5 qualification or equivalent significant experience in a relevant field. You should have experience managing a small team and promoting a results-driven, supportive culture. A strong ability to build rapport with families and professionals is essential, along with a sound understanding of SEND and safeguarding and child protection procedures. Your experience in working directly with families and navigating complex systems will be key to your success in this role.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.