Medical Administrator
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £24,578.00 per year |
| Additional salary information: | £24578.00 a year |
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Sunderland, SR6 0QQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1086-25-0004 |
Summary
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Handling orders, processing of repeat/acute prescriptions. Process new patient registrations and change of address Scanning of patient related documentation and attaching scanned documents to patients healthcare records Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Clinically coding data on EMIS Web including summarising and processing GP2GP Support Data Quality Lead with tasks/searches in relation to QP and IIF ensuring KPI are met Have working knowledge of practice telephone system and Doctors mobiles during and after hours. Ensure building security have thorough knowledge of doors/windows/alarm. Any other tasks allocated by Managers.