Customer Service Operator
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £12.26 to £15.94 per hour |
| Additional salary information: | Free toll pass, full on site training |
| Hours: | Full time |
| Closing date: | 09 August 2025 |
| Location: | Hessle, East Riding of Yorkshire, HU13 0JG |
| Company: | GI Group Main Account |
| Job type: | Temporary |
| Job reference: | IB250710244362_1752136655 |
Summary
At GiGroup we are looking for a versatile yet reliable candidate who has great customer service skills and a willing attitude to work as a customer service operator at one of our busy sites.
Transport is a must due to the location and due to the Humber Bridge operating 24/7 the role may require shift work.
The role involves;
- Providing a prompt, courteous and efficient service to all customers by correctly
classifying vehicles and collecting tolls.
- Ensuring that all cash handling standard operating procedures are adhered to
- Resolve issues and respond to customer queries, with assistance of Supervisor
where necessary.
- To act as an ambassador of the Bridge at all times and provide outstanding
customer services.
- Ensure safety & security of all staff, customers and general public on the toll plaza.
Essential skills the candidate must have are;
- Proven experience in a customer facing role,
- Proven cash handling experience,
- Knowledge of the Humber bridge bye-laws
Shift Patterns;
- 6AM - 6PM
- 6PM - 6AM
- 6AM - 2PM
- 2PM - 10PM
- 10PM - 6AM
- 9AM - 3PM
- 8AM - 4PM
Your shifts may vary every week so please be mindful of flexibility.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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