Scheduling Administrator
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £12.5 to £14.5 per hour |
| Additional salary information: | £14/hour |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | Liverpool, Merseyside, L20 3qq |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4706031_1752125466 |
Summary
I'm excited to be working with a key client who is looking for a proactive and detail-oriented Scheduling Administrator to support a key services contract on a temporary basis. This role is ideal for someone with strong coordination skills, excellent communication abilities, and a methodical approach to managing appointments and service requests.
Key Responsibilities:
- Manage non-standard booking requests received via SharePoint and a shared inbox, ensuring all actions are completed within agreed Client SLA timelines.
- Handle inbound calls from the client to support booking queries and service updates.
- Accurately book appointments into the scheduling system, ensuring all data is correctly logged and up to date.
- Liaise with Capacity Managers to ensure appointments are scheduled within agreed quota settings.
- Coordinate with Field Engineers to confirm the availability of specialist skills, tools, or access requirements for specific jobs.
- Maintain clear and professional communication with internal teams and external stakeholders to ensure smooth service delivery.
Ideal Candidate Profile:
- Previous experience in scheduling, coordination, or administrative support, ideally within infrastructure, facilities, or field service environments.
- Confident using SharePoint, shared inboxes, and scheduling systems.
- Strong organisational skills and the ability to manage multiple tasks under pressure.
- Excellent communication skills, both written and verbal.
- A team player with a proactive attitude and a commitment to delivering high-quality service.
This is a temporary position expected to last until the end of October. This role is full-time, and the hours are 8am-5pm.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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