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Receptionist and Facilities Officer

Job details
Posting date: 09 July 2025
Salary: £25,162.00 per year
Additional salary information: £25162.00 a year
Hours: Full time
Closing date: 23 July 2025
Location: London, SW1P 3HZ
Company: NHS Jobs
Job type: Contract
Job reference: M0032-25-0019

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Summary

Co-ordinate the organisations general enquiries phone system, ensuring that all messages forwarded to the appropriate departments within 4 working hours in line with the Office Management SLA. Managing visitors to the office including answering the internal office door and greeting external visitors and Notifying landlord reception of any pre-booked visitors and colleagues from other NHS Confederation offices Ensure a clean and professional office environment in the London office, dealing proactively with any issues identified and liaising as appropriate with staff, suppliers, and landlords as appropriate to get problems identified effectively and efficiently resolved. Maintaining a log of reported issues Support the Facilities and Venue Operations Manager to monitor office management suppliers and contract deliverables and Ensure the office maintains a consistent and adequate supply of stationery and other provisions, including carrying out regular stock takes and providing analysis. Manage the meeting room calendars, ensuring that appropriate booking arrangements are in place and supporting staff with any issues or specific meeting room requirements (room swaps, cancellations, etc). Co-ordinate and respond to any requests and bookings for taxis, couriers and catering submitted by colleagues. Provide advice to staff as required, on use of office equipment, fire evacuation procedures, introductory meetings for new starters, etc. Support the Facilities and Venue Operations Manager to maintain a safe workplace for staff in the London offices, ensuring that the appropriate health and safety procedures and emergency procedures are delivered and regularly reviewed. This will include - appropriate health and safety procedures, emergency procedures and security protocols are followed, escalating issues where required - co-ordination of regular health and safety risk assessments - co-ordinating the schedule for health and safety testing including PAT safety testing, Fire Risk Assessment, and fire extinguisher testing - arranging office maintenance and repairs as required - delivery of health and safety inductions and display screen equipment assessments for staff The post holder is required to be a First Aider and Fire Marshall (full training will be provided).

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