Apprentice Retail Assistant - Martells LTD Martells Ltd
| Posting date: | 09 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | East Grinstead, West Sussex |
| Remote working: | On-site only |
| Company: | Inspiro Learning |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Programme duration 12 months plus 3 months to complete end point assessment
Programme name Level 2 - Retailer
Job description
Martells have a fantastic opportunity for someone who is enthusiastic, friendly and reliable to join their successful team as an Apprentice Retail Assistant working in our department store in East Grinstead.
Duties will include;
Greeting customers who enter the shop
Assisting shoppers to find the goods and products they are looking for
Till operation
Navigation of the computer system
Stock replenishment
High standard of customer service
High standard of house keeping
Stock taking
Keeping up to date with promotions
Being responsible for processing cash and card payments
Reporting discrepancies and problems to the supervisor
Dealing with customer refunds
Keeping the store tidy and clean
To comply with the Health & Safety policy and company good working practices
To become an apprentice, you must:
be 16 or over
not already be in full-time education
As an apprentice you’ll:
complete a L2 Retail apprenticeship standard
have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
learn and train for a specific job
get paid and receive holiday leave
get hands-on experience in a real job
study for at least 20% of your working hours
complete assessments during and at the end of your apprenticeship
be on a career path with lots of future potential
be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK
For more information about Inspiro Learning’s apprenticeship delivery and what it entails please click here to watch a short video
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.
Levels of an apprenticeship
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.
At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.
Employer website
https://www.martells.co.uk/
Future Prospects
This vacancy is for a permanent position within Martells during which an apprenticeship programme will be delivered.
Skills required
• Excellent communication skills
• Enthusiastic, friendly attitude
• To be able to take direction well from other staff in the store
• Punctual, organised and professional disposition
• Good ICT skills
Qualifications required
GCSE Maths and English grade 4 or above (A-C) is desired but not essential.
Personal qualities
• Professional, smart appearance
• Friendly disposition
• Polite
• Reliable
• Trustworthy
• Confidential
• Attention to detail & organised
• Hard worker & self-motivated
Things to consider
Working in retail you are in a fast moving and sometimes physically demanding job.. Our store opening times are 9.30am until 5.30pm Monday to Saturday. The job requires you to be flexible and able to work 20 hours per week which will include weekend work. (1 in every 3 Saturday’s off and Sunday working only over Nov/Dec)
If you are the successful candidate for this vacancy, you will be expected to provide exceptional customer service.
"Every person who works here shapes our company and helps contribute to its future, you will be a very important part of our team"
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
L2 Retailer
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and in
Programme name Level 2 - Retailer
Job description
Martells have a fantastic opportunity for someone who is enthusiastic, friendly and reliable to join their successful team as an Apprentice Retail Assistant working in our department store in East Grinstead.
Duties will include;
Greeting customers who enter the shop
Assisting shoppers to find the goods and products they are looking for
Till operation
Navigation of the computer system
Stock replenishment
High standard of customer service
High standard of house keeping
Stock taking
Keeping up to date with promotions
Being responsible for processing cash and card payments
Reporting discrepancies and problems to the supervisor
Dealing with customer refunds
Keeping the store tidy and clean
To comply with the Health & Safety policy and company good working practices
To become an apprentice, you must:
be 16 or over
not already be in full-time education
As an apprentice you’ll:
complete a L2 Retail apprenticeship standard
have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
learn and train for a specific job
get paid and receive holiday leave
get hands-on experience in a real job
study for at least 20% of your working hours
complete assessments during and at the end of your apprenticeship
be on a career path with lots of future potential
be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK
For more information about Inspiro Learning’s apprenticeship delivery and what it entails please click here to watch a short video
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.
Levels of an apprenticeship
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.
At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.
Employer website
https://www.martells.co.uk/
Future Prospects
This vacancy is for a permanent position within Martells during which an apprenticeship programme will be delivered.
Skills required
• Excellent communication skills
• Enthusiastic, friendly attitude
• To be able to take direction well from other staff in the store
• Punctual, organised and professional disposition
• Good ICT skills
Qualifications required
GCSE Maths and English grade 4 or above (A-C) is desired but not essential.
Personal qualities
• Professional, smart appearance
• Friendly disposition
• Polite
• Reliable
• Trustworthy
• Confidential
• Attention to detail & organised
• Hard worker & self-motivated
Things to consider
Working in retail you are in a fast moving and sometimes physically demanding job.. Our store opening times are 9.30am until 5.30pm Monday to Saturday. The job requires you to be flexible and able to work 20 hours per week which will include weekend work. (1 in every 3 Saturday’s off and Sunday working only over Nov/Dec)
If you are the successful candidate for this vacancy, you will be expected to provide exceptional customer service.
"Every person who works here shapes our company and helps contribute to its future, you will be a very important part of our team"
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
L2 Retailer
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and in