Planning Support Officer
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | £25,584 to £27,269 per year |
| Additional salary information: | Local Government Pension Scheme |
| Hours: | Full time |
| Closing date: | 25 July 2025 |
| Location: | Barnstaple, Devon |
| Remote working: | On-site only |
| Company: | North Devon District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Register all applications, ensuring applications have the correct fee paid, are valid against national framework and local list and they have sufficient information. Where invalid, clearly advise applicants of any inadequate submissions. Assist Planning Officers in sending out Decision Notices
Daily management of all incoming correspondence to the Development Management unit
Provide cover for core office hours, between 9 am and 5 pm, with agreed flexible starts/finish times (unless contractually agreed).
Check for and respond effectively to correspondence in an informative, friendly and clear way, always being aware of Data Protection laws and record details on planning software systems.
Know when correspondence falls outside the scope of this role and, where necessary, inform contact you have passed it on to an appropriate colleague.
Identify and consult neighbours and statutory consultees, using planning software system plotting, check full site history and note constraints, send standard notifications, as required.
Process all re-consultations, re-advertisements or re-starts.
Produce weekly advert or applications registered for the local newspaper, plus any other lists, if needed.
Reconcile fees and funds.
Assist in general office functions such as scanning, printing and linking within planning software system.
Provide support to the Planning Appeals’ process, as directed by the Senior Planning Support Officer. Assist specialist and other officers by accurately recording and maintaining property based registers within planning software systems, as well as other data capture projects, as needed.
Support colleagues in the team, the wider department, service and other departments, demonstrating positive behaviours in line with corporate behaviour frameworks.
Prepare and check planning agenda reports and accompanying documentation.
Conduct Land Charge and personal site history searches, locate sites and extract records relating to them, using manual and electronic data sources.
Be an advocate for customers, putting customer care at the heart of your actions, seeking ways to improve the customer journey at all times.
Daily management of all incoming correspondence to the Development Management unit
Provide cover for core office hours, between 9 am and 5 pm, with agreed flexible starts/finish times (unless contractually agreed).
Check for and respond effectively to correspondence in an informative, friendly and clear way, always being aware of Data Protection laws and record details on planning software systems.
Know when correspondence falls outside the scope of this role and, where necessary, inform contact you have passed it on to an appropriate colleague.
Identify and consult neighbours and statutory consultees, using planning software system plotting, check full site history and note constraints, send standard notifications, as required.
Process all re-consultations, re-advertisements or re-starts.
Produce weekly advert or applications registered for the local newspaper, plus any other lists, if needed.
Reconcile fees and funds.
Assist in general office functions such as scanning, printing and linking within planning software system.
Provide support to the Planning Appeals’ process, as directed by the Senior Planning Support Officer. Assist specialist and other officers by accurately recording and maintaining property based registers within planning software systems, as well as other data capture projects, as needed.
Support colleagues in the team, the wider department, service and other departments, demonstrating positive behaviours in line with corporate behaviour frameworks.
Prepare and check planning agenda reports and accompanying documentation.
Conduct Land Charge and personal site history searches, locate sites and extract records relating to them, using manual and electronic data sources.
Be an advocate for customers, putting customer care at the heart of your actions, seeking ways to improve the customer journey at all times.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.