Data and Insight Analyst
| Posting date: | 09 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 August 2025 |
| Location: | SE1 9SG |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 78398 |
Summary
Job objectives and responsibilities
• Gather insight for the business to use to drive value for customers and internal colleagues.• Work closely with our strategic clients to provide insight and diagnostic analyses. Understand and develop automated reporting of KPIs and their drivers - work with the account team to show how they can be improved.• Improve, execute and effectively communicate significant analysis that identifies meaningful trends and opportunities within the business.• Generate reports and dashboards based on collected data if required from areas of the business.• Identify different types of data that need tracking to improve business performance.• Work alongside management teams to prioritise suggested changes to each business area.• Improve systems by studying current practises and designing modfications
Person Specification
• Experience of a data analytics environment and a natural problem solver.• Skilled in using a data visualisation tool. Power BI preferred. Fluency in SQL - highly advantageous. • Experience of using data to tell a story and provide business context to inform business decisions.• Proactive and pragmatic approach to innovation.• A team player but able to work under own initiative and escalate as necessary.• Ability to organise,prioritise workload and work to deadlines.• Good communicator, at all levels, and has the ability to present their case competently and fluently - both verbally and in writing.• Demonstrate ability to manage multiple issues and short term projects concurrently.• IT literacy - Microsoft Office, Excel and PowerPoint proficiency required.• Evidence of working with, and managing, stakeholders.• Experience of managing change and influencing attitudes• Previous experience working with Python / R - Desirable
Health and Safety responsibilities
• Follow Group and company policies and procedures at all times;• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;• Use all work equipment and personal PPE properly and in accordance with training received;• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
• Ensure compliance with Mitie's information security procedures in all activities;• Proactively identify and report security risks to your manager;• Report actual and suspected security incidents;
• Gather insight for the business to use to drive value for customers and internal colleagues.• Work closely with our strategic clients to provide insight and diagnostic analyses. Understand and develop automated reporting of KPIs and their drivers - work with the account team to show how they can be improved.• Improve, execute and effectively communicate significant analysis that identifies meaningful trends and opportunities within the business.• Generate reports and dashboards based on collected data if required from areas of the business.• Identify different types of data that need tracking to improve business performance.• Work alongside management teams to prioritise suggested changes to each business area.• Improve systems by studying current practises and designing modfications
Person Specification
• Experience of a data analytics environment and a natural problem solver.• Skilled in using a data visualisation tool. Power BI preferred. Fluency in SQL - highly advantageous. • Experience of using data to tell a story and provide business context to inform business decisions.• Proactive and pragmatic approach to innovation.• A team player but able to work under own initiative and escalate as necessary.• Ability to organise,prioritise workload and work to deadlines.• Good communicator, at all levels, and has the ability to present their case competently and fluently - both verbally and in writing.• Demonstrate ability to manage multiple issues and short term projects concurrently.• IT literacy - Microsoft Office, Excel and PowerPoint proficiency required.• Evidence of working with, and managing, stakeholders.• Experience of managing change and influencing attitudes• Previous experience working with Python / R - Desirable
Health and Safety responsibilities
• Follow Group and company policies and procedures at all times;• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;• Use all work equipment and personal PPE properly and in accordance with training received;• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
• Ensure compliance with Mitie's information security procedures in all activities;• Proactively identify and report security risks to your manager;• Report actual and suspected security incidents;