Database Implementation Project Manager
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | £36,645 to £44,772 per year, pro rata |
| Hours: | Part time |
| Closing date: | 22 July 2025 |
| Location: | HX5 0HQ |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Yorkshire Air Ambulance |
| Job type: | Temporary |
| Job reference: |
Summary
This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.
If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!
This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.
What You’ll Do
Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
Cleanse data ahead of migration in line with agreed data principles
Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
Oversee any customisation requirements for the new system
Scope out new processes and workflows
Roll out a training programme to Super Users
What We’re Looking For
Essential:
Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
Strong business requirements collection and scoping, and process/workflow analysis
Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
Able to demonstrate instances of initiatives that have delivered organisational benefits
Advanced analytical and problem-solving skills, with a high attention to detail
Ability to effectively prioritise work and agree and communicate priorities within the team
Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity
Desirable:
Project delivery experience relating to charity-specific CRMs
Non-profit sector knowledge/experience
Proven experience of using and leading change management activities including stakeholder management and engagement
What We Offer:
Starting salary between £34,645 and £44,772 pro rate
9-month fixed-term contract.
25 days paid holiday per annum plus statutory Bank Holidays (pro-rata).
Work Life/Family Balance – a commitment to helping you achieve a work life balance, including flexible working opportunities (role dependent), enhanced family leave packages, including maternity, paternity and adoption/surrogacy.
Regular team building and away days with a calendar of events and social activities.
Commitment to training and personal development for all staff, including access to short online training sessions.
Contributory pension scheme (contributions matched by the Charity up to 8% and annual pensions advice).
Life assurance plus access to an Employee Assistance Programme covering Financial, Mental and Physical Wellbeing.
If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!
This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.
What You’ll Do
Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
Cleanse data ahead of migration in line with agreed data principles
Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
Oversee any customisation requirements for the new system
Scope out new processes and workflows
Roll out a training programme to Super Users
What We’re Looking For
Essential:
Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
Strong business requirements collection and scoping, and process/workflow analysis
Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
Able to demonstrate instances of initiatives that have delivered organisational benefits
Advanced analytical and problem-solving skills, with a high attention to detail
Ability to effectively prioritise work and agree and communicate priorities within the team
Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity
Desirable:
Project delivery experience relating to charity-specific CRMs
Non-profit sector knowledge/experience
Proven experience of using and leading change management activities including stakeholder management and engagement
What We Offer:
Starting salary between £34,645 and £44,772 pro rate
9-month fixed-term contract.
25 days paid holiday per annum plus statutory Bank Holidays (pro-rata).
Work Life/Family Balance – a commitment to helping you achieve a work life balance, including flexible working opportunities (role dependent), enhanced family leave packages, including maternity, paternity and adoption/surrogacy.
Regular team building and away days with a calendar of events and social activities.
Commitment to training and personal development for all staff, including access to short online training sessions.
Contributory pension scheme (contributions matched by the Charity up to 8% and annual pensions advice).
Life assurance plus access to an Employee Assistance Programme covering Financial, Mental and Physical Wellbeing.