Reception Supervisor (maternity cover)
| Posting date: | 05 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | KT16 0EL |
| Company: | Foxhills Club & Resort |
| Job type: | Contract |
| Job reference: | c6c905ecdac84d6d9001 |
Summary
Job Vacancy: Reception Supervisor (maternity cover) at Foxhills Collection
Are you a seasoned hospitality professional with a passion for leadership and exceptional guest service? Foxhills Collection is currently seeking a dynamic Reception Supervisor to lead our front desk team at our prestigious establishment.
Position: Reception Supervisor
Location: Foxhills Collection, [insert location]
Type: Full-time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Nestled in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities:
- Lead and supervise the reception team to ensure smooth operations and exceptional guest service
- Oversee daily front desk activities, including check-ins, check-outs, and guest inquiries
- Train, mentor, and motivate reception staff to deliver outstanding service and uphold company standards
- Handle guest escalations and resolve issues in a timely and professional manner
- Assist with scheduling, performance evaluations, and other administrative tasks
- Collaborate with other departments to ensure seamless guest experiences
- Cover night shift if needed
Requirements:
- Previous experience in a supervisory role within the hospitality industry
- Strong leadership and communication skills
- Excellent customer service and problem-solving abilities
- Proficiency in hotel management software
- Ability to multitask and work effectively in a fast-paced environment
- Flexibility to work shifts including evenings, weekends, and holidays
Benefits:
- Competitive salary package
- Opportunities for career advancement and professional development
- Staff discounts on accommodations, dining, and other amenities
- A supportive and inclusive work environment
- Employee wellness programs
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK