Practice Manager
| Posting date: | 08 July 2025 |
|---|---|
| Salary: | £38,000.00 to £43,000.00 per year |
| Additional salary information: | £38000.00 - £43000.00 a year |
| Hours: | Full time |
| Closing date: | 11 August 2025 |
| Location: | Craven Arms, SY7 8HZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5801-25-0001 |
Summary
The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. The Practice Manager is responsible for: Overseeing the day-to-day operations of the organization, ensuring staff achieve their primary responsibilities. Functional management of all clinical and administrative staff. Direct line management of the following staff: Receptionists, Secretaries, Dispensers, Practice Nurses, Healthcare Assistant and Phlebotomist. Managing the recruitment and retention of staff; developing, implementing and embed an effective succession plan. Establishing, reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed. Developing, implementing and embedding an effective staff appraisal process. Implementing effective systems for the resolution of disciplinary and grievance issues. Maintaining an effective overview of and ensuring compliance with HR legislation Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Managing the financial elements of the organization, including monthly reporting to our accountants Developing, implementing and embedding an efficient business resilience plan (BRP) Managing contracts for services with NHSE/STW ICB Managing the procurement of organisation equipment, supplies and services Coordinating the reviewing and updating of all organisation policies and procedures Leading change and continuous improvement initiatives; coordinating all projects within the organization Ensuring the team reach QOF targets ( supported by the nursing and administrative leadership) Adopting a strategic approach to the management of all patient services Developing, implementing and embedding an effective communication strategy (internal and external) Ensuring the organization maintains compliance with its NHS contractual obligations Actively encouraging and promoting the use of patient online services Publishing communications for internal and external use such as our Facebook and website. Liaising with the patient participation group. Effectively managing/supporting the management of all complaints in line with current legislation and guidance The management of the premises, including health and safety aspects such as risk assessments and mandatory training Managing the practice IT system, delegating staff to act as administrators Ensuring compliance with IT security and IG