Care Coordinator
| Posting date: | 07 July 2025 |
|---|---|
| Salary: | £13.60 per hour |
| Additional salary information: | £13.60 an hour |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Southampton, SO15 3JD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | W0004-25-0001 |
Summary
Responsible for the day-to-day running of PCN services, including the prioritisation of daily visits, inbound referrals and updating the visit list based on capacity and liaising with clinical visiting staff to prioritise on clinical need. Contacting patients and booking appointments with PCN services such as Proactive Care Reviews, First Contact Physiotherapist, and Social Prescriber appointments. Managing inbound referrals from GP practices for PCN service and ensuring safe management of caseloads and booking processes Manage and prioritise workload to ensure patient and service needs are met Manage clinical systems and appointment ledgers for PCN services Manage team rotas and service capacity Coordinate and manage administrative functions of PCN services Build relationships with PCN Member Practices Clinical and Administrative teams as well as Care Home team members Track and report service utilisation outlining allocations and booking completion across PCN Services Communicate effectively with patients and their families, carers Communicate with other members of the integrated care system if a patient needs to access other services Coordinate patients long term condition annual reviews Support administration of Personalised Care Support Plans PCSP Coordinate, manage, and support onward referral to other services . Request and coordinate blood, urine test for patients in need Attend service meetings and contribute to service delivery and growth Link with GPs and other clinicians in the PCN following appointments to feedback patient outcomes where required Refer complex cases to the multidisciplinary team meeting and complete administration after the meeting and communicate this back to practices. Receive and collate information from hospital admissions and discharges and present this information to the team Work with the PCN management team on other projects from time to time, where capacity allows, such as collating data for quality targets across the PCN or health inequality projects Take basic history and readings such as Blood Pressure, Height, Weight from patients ahead of appointments with a clinician where required Complete non-opinion related forms and core elements of other forms to support the clinical teams