Helpdesk Planner
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | Glasgow, Scotland, G1 |
| Company: | CBW Staffing Solutions Limited |
| Job type: | Permanent |
| Job reference: | 57175556 |
Summary
Helpdesk Administrator - Facilities Company - Glasgow - £27k per annum
CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.
Details:
Monday to Friday
9:00am to 17:00pm
Office based
Key Responsibilities:
Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
Open and close jobs
To review jobs received during the working day and allocate accordingly to Engineers.
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Chasing and liaison daily
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
Help Desk Experience
Experience in FM environment
General Administration
CAFM knowledge
Salary & Benefits
- Up to £27,000
- 25 days holiday and 8 bank holidays
- Career progression
CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.
Details:
Monday to Friday
9:00am to 17:00pm
Office based
Key Responsibilities:
Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
Open and close jobs
To review jobs received during the working day and allocate accordingly to Engineers.
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Chasing and liaison daily
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
Help Desk Experience
Experience in FM environment
General Administration
CAFM knowledge
Salary & Benefits
- Up to £27,000
- 25 days holiday and 8 bank holidays
- Career progression