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CIVIL ENFORCEMENT OFFICER - 3 POSTS

Job details
Posting date: 04 July 2025
Salary: £24,790 to £25,584 per year
Hours: Full time
Closing date: 18 July 2025
Location: HU1 3JJ
Company: Hull City Council
Job type: Permanent
Job reference: 32871

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Summary

Hull City Council are looking to recruit full time Civil Enforcement Officers to complement its existing workforce.
As a Civil Enforcement Officer you will be passionate about making a difference. Your day-to-day role will be to enforce parking restrictions through issuing penalty charge notices.
Civil Enforcement Officers are a highly motivated and committed front line, uniformed team who are responsible for the enforcement of the councils parking restrictions.
All training will be done in-house by our current team of Senior Civil Enforcement Officers and Supervisors who have extensive experience.Once fully trained the successful candidate will be required to:
- Carry out enforcement duties in a fair and consistent manner
- Issue Penalty Charge Notices to vehicles that are parked in contravention of the Councils Parking Places and Traffic Regulation Orders
- Deal with contentious situations assertively and with diplomacy
- Remain calm under pressure and be able to think and act confidently
- Deliver excellent customer service and provide a variety of information to members of the public
- Identify faults and carry out routine maintenance on Pay and Display machines
- Operate handheld technology equipment and radios
- Work safely in line with Council Risk assessments, Health and Safety Polices and within the Councils Policies and Procedures
- Report various issues they encounter when on patrol to the Council or partners such as the Police.
You will be required to work a 37-hour week, currently 5 x 9hr shifts over a 5 week rolling rota. Working evenings and weekends as part of a shift rota. Work alone for the majority of the time.
Experience within the Parking industry would be an advantage but is not essential as full training is provided.
The starting salary is £24,790 plus shift allowance for evening and weekend working.
If you feel you have the skills to succeed in this role, we would like to hear from you.
For an informal discussion about the role, please contact Sharon Calvert, Senior Parking Enforcement on 07702 670247 or email Sharon.Calvert@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Interviews will take place on either 6, 7 or 8 August 2025
Streetscene – Working for Hull City Council

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