CUSTOMER SUPPORT OFFICER - 2 POSTS
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £24,790 to £25,584 per year |
| Hours: | Full time |
| Closing date: | 10 July 2025 |
| Location: | HU7 0XW |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32872 |
Summary
1 x 37 hour position
1 x 18.5 hour position
Are you passionate about the environment, and want the chance to really make a difference for residents and businesses in Hull?
Are you someone who can work independently as well as within a team and who has the drive to provide efficient administrative support to the Streetscene team at Hull City Council? Do you thrive on challenges and love varied work?
We have a fantastic opportunity for a Customer Support Officer to provide support to the Customer Service Officer and Customer Services Team Leader to ensure productive and efficient administrative support to the wider Streetscene team.
The post holder will provide a wide range of office based services to support the Waste Management, Street Cleansing and Grounds Maintenance services and will communicate with members of the public, the call centre and internal and external agencies to ensure effective service delivery and to meet the customer promises and service standards of Streetscene.
For an informal discussion about the role, please contact Gemma Greendale, Customer Services Team Leader on 01482 615 027 or email Gemma.Greendale@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Streetscene – Working for Hull City Council
1 x 18.5 hour position
Are you passionate about the environment, and want the chance to really make a difference for residents and businesses in Hull?
Are you someone who can work independently as well as within a team and who has the drive to provide efficient administrative support to the Streetscene team at Hull City Council? Do you thrive on challenges and love varied work?
We have a fantastic opportunity for a Customer Support Officer to provide support to the Customer Service Officer and Customer Services Team Leader to ensure productive and efficient administrative support to the wider Streetscene team.
The post holder will provide a wide range of office based services to support the Waste Management, Street Cleansing and Grounds Maintenance services and will communicate with members of the public, the call centre and internal and external agencies to ensure effective service delivery and to meet the customer promises and service standards of Streetscene.
For an informal discussion about the role, please contact Gemma Greendale, Customer Services Team Leader on 01482 615 027 or email Gemma.Greendale@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Streetscene – Working for Hull City Council
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.