Customer Relations Coordinator
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £26,338 to £29,179 per year |
| Additional salary information: | Nest Pensions |
| Hours: | Part time |
| Closing date: | 18 July 2025 |
| Location: | Swansea |
| Remote working: | On-site only |
| Company: | Swansea University |
| Job type: | Permanent |
| Job reference: | SU00721 |
Summary
This is a permanent role working 21 hours a week.
This dynamic role focusses on Box Office and CRM management, sales and communications for a range of cultural, academic and commercial activities and events hosted at Taliesin Arts Centre, and for other on and off-campus projects.
Duties include:
Collating and uploading event data to the Box Office system and website.
Facilitating and overseeing the online sales process and associated tasks.
Producing reports for finance, programming and marketing functions, and visiting companies.
Monitoring customer feedback and analysing survey results.
Collaborating with the marketing team to develop and implement customer communications.
Full details included in the Job Description.
This dynamic role focusses on Box Office and CRM management, sales and communications for a range of cultural, academic and commercial activities and events hosted at Taliesin Arts Centre, and for other on and off-campus projects.
Duties include:
Collating and uploading event data to the Box Office system and website.
Facilitating and overseeing the online sales process and associated tasks.
Producing reports for finance, programming and marketing functions, and visiting companies.
Monitoring customer feedback and analysing survey results.
Collaborating with the marketing team to develop and implement customer communications.
Full details included in the Job Description.