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Housing Caseworker
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £33,366 to £37,938 per year |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Exeter |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Exeter City Council |
| Job type: | Permanent |
| Job reference: |
Summary
About you:
You must have significant and recent experience at making decisions within part VII of the Housing Act 1996. You must be focused on homelessness prevention and fully conversant with the Homelessness Reduction Act and other legislation including proposed future changes such as the Renters Rights Act. You must be resilient, resourceful and able to remain calm in challenging situations.
About the role:
To specifically focus on assisting people (customers) threatened with homelessness to resolve their housing difficulties and retain their existing homes (where safe to do so) through the provision of high quality advocacy, advice and activities in order to prevent and relieve homelessness wherever possible.
To accurately assess and discharge the council’s duty to homeless customers.
To actively contribute to the achievement of the council’s strategic objectives and government targets and implement the council’s Homelessness Strategy.
About the team:
We are a supportive, solutions led team with a wealth of experience at dealing with high volumes of sometimes challenging clients. We pride ourselves on being innovative when seeking positive outcomes for or clients.
What next?
If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.
Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact James Woolf, Housing Caseworker Team Leader, by calling 01392 265726 or via email at james.woolf@exeter.gov.uk
We reserve the right to close any vacancy before the closing date if enough applications are received.
Our commitment
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
If you would like further information on this please contact our HR Team at hr.admin@exeter.gov.uk
You must have significant and recent experience at making decisions within part VII of the Housing Act 1996. You must be focused on homelessness prevention and fully conversant with the Homelessness Reduction Act and other legislation including proposed future changes such as the Renters Rights Act. You must be resilient, resourceful and able to remain calm in challenging situations.
About the role:
To specifically focus on assisting people (customers) threatened with homelessness to resolve their housing difficulties and retain their existing homes (where safe to do so) through the provision of high quality advocacy, advice and activities in order to prevent and relieve homelessness wherever possible.
To accurately assess and discharge the council’s duty to homeless customers.
To actively contribute to the achievement of the council’s strategic objectives and government targets and implement the council’s Homelessness Strategy.
About the team:
We are a supportive, solutions led team with a wealth of experience at dealing with high volumes of sometimes challenging clients. We pride ourselves on being innovative when seeking positive outcomes for or clients.
What next?
If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.
Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact James Woolf, Housing Caseworker Team Leader, by calling 01392 265726 or via email at james.woolf@exeter.gov.uk
We reserve the right to close any vacancy before the closing date if enough applications are received.
Our commitment
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
If you would like further information on this please contact our HR Team at hr.admin@exeter.gov.uk