Air - Exam Admin Manager
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £29,580 per year |
| Additional salary information: | A pension contribution of 28.97% based on the listed salary |
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | SN15 4XX |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 413087 |
Summary
This role centres around managing a small team of admin officers to ensure a high quality service is provided to EC&IV officers and key stakeholders. Typical tasks of the role are:
Line management and leadership
Being accountable to the DSEME Head of Exam Centre & Internal Validation (HoD EC&IV), provide effective line management iaw the Civil Service Line Manager expectations and standards.
Oversee the workflow of 4 x Admin Officer (AO's, formerly called E1 grade) EC&IV administrators.
Conduct regular 1-2-1s/communication briefs with own staff.
Prepare, maintain and progress AO(s) annual performance process whilst maintaining and updating performance documents on MyHR.
Continuous quality improvement of EC&IV processes.
Data reporting
Use of Microsoft Office applications to develop and maintain appropriate routine and ad hoc information management and data reports.
EC&IV admin management - Exam / InVal Management - Office Process Management
Ensure sufficient reception administration support (face to face and email) is available during EC&IV hours of operations.
Provide assistance to students with Dept related queries or concerns, escalating more complex enquiries that arise.
Ensure the timely and accurate production of assessments, iaw the DSEME assessment schedules
Coordinate and perform invigilation checks to ensure assessments are managed in line with policy. Compile and prepare reports accordingly.
Update and review of invigilator training package following annual JCQ updates and ensure this is completed by all all invigilators on site.
Ensure the timely and accurate recording of InVal collected through Microsoft Forms and face to face, and ensure that all feedback is collated and recorded for InVal reporting and actioning purposes.
Handle any issues or emergencies that arise during assessments.
Document control
Champion effective document control and electronic working practices across DSEME business area.
Ensure Dept staff comply with all Defence and local information management policies, security classifications,rules and guidance, and resolve any nonconformities.
Be responsible for maintenance and security of Dept assessment documentation within EC&IV and Restorestorage facility maintenance.
Support
To take on any ad hoc tasks as and when required to support colleagues within the EC&IV Dept
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
Line management and leadership
Being accountable to the DSEME Head of Exam Centre & Internal Validation (HoD EC&IV), provide effective line management iaw the Civil Service Line Manager expectations and standards.
Oversee the workflow of 4 x Admin Officer (AO's, formerly called E1 grade) EC&IV administrators.
Conduct regular 1-2-1s/communication briefs with own staff.
Prepare, maintain and progress AO(s) annual performance process whilst maintaining and updating performance documents on MyHR.
Continuous quality improvement of EC&IV processes.
Data reporting
Use of Microsoft Office applications to develop and maintain appropriate routine and ad hoc information management and data reports.
EC&IV admin management - Exam / InVal Management - Office Process Management
Ensure sufficient reception administration support (face to face and email) is available during EC&IV hours of operations.
Provide assistance to students with Dept related queries or concerns, escalating more complex enquiries that arise.
Ensure the timely and accurate production of assessments, iaw the DSEME assessment schedules
Coordinate and perform invigilation checks to ensure assessments are managed in line with policy. Compile and prepare reports accordingly.
Update and review of invigilator training package following annual JCQ updates and ensure this is completed by all all invigilators on site.
Ensure the timely and accurate recording of InVal collected through Microsoft Forms and face to face, and ensure that all feedback is collated and recorded for InVal reporting and actioning purposes.
Handle any issues or emergencies that arise during assessments.
Document control
Champion effective document control and electronic working practices across DSEME business area.
Ensure Dept staff comply with all Defence and local information management policies, security classifications,rules and guidance, and resolve any nonconformities.
Be responsible for maintenance and security of Dept assessment documentation within EC&IV and Restorestorage facility maintenance.
Support
To take on any ad hoc tasks as and when required to support colleagues within the EC&IV Dept
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.