Apprentice Administration Assistant | Nottingham University Hospitals NHS Trust
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14,722 per annum pro rota |
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | Nottingham, NG5 1PB |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Apprenticeship |
| Job reference: | 7127779/164-7127779 |
Summary
This is an apprentice administration role supporting the wider respiratory team. The post holder will become fully competent in providing administrative support for the Respiratory Service.
• To provide administration support to the Respiratory administrative team.
• To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc. and any other duties required.
• To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues.
• Accurately transcribing from BigHand digital dictation and BigHand Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard within specified timescales (mainly audio typing).
• Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner.
• Use and maintain admin and patient databases in relation to patient pathways e.g. for tracking and flagging investigations/results and making appointments.
• Use hospital systems to accurately record patient information, add referrals and book appointments.
• You will be expected to demonstrate a flexible approach to the job, providing support to the wider Respiratory speciality as necessary.
• Undertake mandatory training as required.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
• To provide administration support to the Respiratory administrative team.
• To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc. and any other duties required.
• To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues.
• Accurately transcribing from BigHand digital dictation and BigHand Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard within specified timescales (mainly audio typing).
• Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner.
• Use and maintain admin and patient databases in relation to patient pathways e.g. for tracking and flagging investigations/results and making appointments.
• Use hospital systems to accurately record patient information, add referrals and book appointments.
• You will be expected to demonstrate a flexible approach to the job, providing support to the wider Respiratory speciality as necessary.
• Undertake mandatory training as required.
This advert closes on Sunday 13 Jul 2025