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Customer Service Assistant

Job details
Posting date: 03 July 2025
Salary: £6,701.28 per year, pro rata
Additional salary information: (£23,614.02 FTE)
Hours: Part time
Closing date: 31 July 2025
Location: Torbay
Remote working: On-site only
Company: Libraries Unlimited
Job type: Temporary
Job reference: BRX009

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Summary

** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **

Customer Service Assistant (Job ref: BRX009)

Fixed Term Contract until 31st March 2026
Salary: £6,701.28 (£23,614.02 FTE)
Hours: 10.5 hours per week (working pattern below)
Location: Brixham Library and across other Torbay Libraries
Closing date: 9am, Thursday 31st July 2025
Interview date: Tuesday 12th August, at Brixham Library

This role will be required to work regularly across libraries in Torbay.

Working Pattern
Thursday: 9:30am – 1:00pm (3.5)
Friday: 9:30am – 1:00pm (3.5)
Saturday: 9:30am – 1:00pm (3.5)
Total Weekly Hours: 10.5hrs

Do you enjoy helping others?
Brixham Library is seeking an enthusiastic people-focused person to join our team.
This is a frontline role and will involve working as part of team of Customer Service Assistants to develop and deliver excellent services and activities and customer care on a day-to-day basis.

The successful candidate will deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library. Help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.

You don’t need qualifications or previous library experience to join us – we’ll give you all the relevant training you’ll need. It’s your passion for helping others, strong IT skills, and your excellent organisation skills that are more important to us.
This is an opportunity to develop your skills and experience in a customer-facing role. If you love being creative, planning events and activities, and working in a fast-paced customer focused environment, this could be the perfect role for you!

** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **

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