Disrepairs Administrator
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £26,000 per year |
| Hours: | Full time |
| Closing date: | 16 July 2025 |
| Location: | Central London, London |
| Remote working: | On-site only |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Permanent |
| Job reference: | HYDE193453 |
Summary
Disrepair Administrator
London Bridge
Up to £26,000
Hyde is looking to recruit a Disrepair Administrator.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment and contribute to their community.
As an Administrator at Hyde, you will be working within the Property Maintenance team, specifically supporting our Disrepair service. You will provide essential administrative support to ensure that customer communications, contractor coordination, and system records are maintained accurately and efficiently.
Responsibilities
• Book and manage appointments and inspections for disrepair works
• Maintain accurate property folders, trackers and shared inboxes
• Liaise with contractors and customers to confirm appointments and variations
• Upload and manage documentation using internal systems (e.g. Risk Hub, CRM)
• Respond to emails and calls professionally, updating records as required
• Support surveyors and supervisors by tracking case progress and sharing updates
Skills and Experience Required
• Proven administrative experience in a fast-paced environment
• Excellent communication and organisational skills
• Ability to manage diaries and coordinate multiple stakeholders
• Experience with systems such as Salesforce, CRM, Trello (or similar)
• Ability to use initiative and work both independently and as part of a team
Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
London Bridge
Up to £26,000
Hyde is looking to recruit a Disrepair Administrator.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment and contribute to their community.
As an Administrator at Hyde, you will be working within the Property Maintenance team, specifically supporting our Disrepair service. You will provide essential administrative support to ensure that customer communications, contractor coordination, and system records are maintained accurately and efficiently.
Responsibilities
• Book and manage appointments and inspections for disrepair works
• Maintain accurate property folders, trackers and shared inboxes
• Liaise with contractors and customers to confirm appointments and variations
• Upload and manage documentation using internal systems (e.g. Risk Hub, CRM)
• Respond to emails and calls professionally, updating records as required
• Support surveyors and supervisors by tracking case progress and sharing updates
Skills and Experience Required
• Proven administrative experience in a fast-paced environment
• Excellent communication and organisational skills
• Ability to manage diaries and coordinate multiple stakeholders
• Experience with systems such as Salesforce, CRM, Trello (or similar)
• Ability to use initiative and work both independently and as part of a team
Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.