Private Patient Sales & Booking Co-ordinator
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £35,964.00 to £43,780.00 per year |
| Additional salary information: | £35964.00 - £43780.00 a year |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | London, SW3 6NP |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9196-25-1195 |
Summary
Patient/customer care (both direct and indirect) The post holder will deliver a first-class service, to all patients, Consultants, third parties and members of the public seeking information and support from the private patient administrative team. To take responsibility for the effective provision of administrative services to the private patient team and to take action to ensure that work is managed appropriately. Including the booking and running of Telemedicine clinics The post holder will be able to triage the calls appropriately and have knowledge of the clerical and financial processes to work well with the extended private patient administrative and finance teams. The post holder will be responsible in the first instance to address and manage any incidents or potential complaints thereafter relating to outpatient bookings and enquiries, escalating where appropriate to either the business development manager or Associate Director, Business Development. The post holder will strive to maintain effective management of the consultants schedule and clinic capacity, offering a flexible service and working with clinicians to accomplish this. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.