Administrative Officer – First Tier Tribunal Hearings Team
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £26,739 per year |
| Hours: | Full time |
| Closing date: | 22 July 2025 |
| Location: | Glasgow, Scotland |
| Remote working: | On-site only |
| Company: | Scottish Courts and Tribunal Service |
| Job type: | Temporary |
| Job reference: | REQ00915 |
Summary
Our First Tier Tribunal Hearings Team based at Glasgow Tribunals Centre have a fantastic opportunity to join the team as an Administrative Officer on a fixed term basis for 6 months, with the possibility of extension/conversion to permanency thereafter.
The role of Administrative Officer is an operational role providing administrative support to The First-tier Tribunal for Scotland.
This is an excellent opportunity to be involved in a vibrant and busy working environment with the prospect of developing your own learning through frequent contact with our judicial partners.
You will need to be willing to build extensive knowledge of the Tribunals jurisdiction, recognising key personnel, both internal and external, whilst building an understanding of the Tribunals aims and objectives.
This post involves being the first point of contact with people from both inside and outside of the Tribunal and wider SCTS organisation. You must be self-motivated, a good communicator and have a good understanding of IT packages.
The key responsibilities include:
Providing casework, clerking and administrative support to the work of The First-tier Tribunal for Scotland ensuring the effective operation of each Chamber and providing support across other jurisdictions where necessary.
Carrying out the administration of cases including the registration of applications and following through case management processes within the set timescales.
Responding to enquiries by mail, email and telephone on all aspects of applications within agreed timescales.
Seeking and confirming the availability of Tribunal members and arranging hearings.
Facilitating and clerking hearings – opening up tribunal rooms, dealing with any facilities issues, and ensuring fee and any travel and subsistence claims are processed appropriately.
Ensuring that the online case management system for each active case is correctly updated with further correspondence as and when this is received.
Providing any advice as requested by the Tribunal members with reference to casework and scheduling procedures.
Assisting in collating monthly and quarterly statistics within required timescales when necessary.
Providing general administration as required including support for corporate functions such as event organisation and members training.
Embracing the multi-functioning initiative across SCTS jurisdictions.
Working closely with our Tribunals Strategic Business Unit to maximise efficiencies within SCTS using Continuous Improvement tools.
Undertake such duties as may reasonably be requested within the scope of the post.
Applications will be accepted until 11:59pm on 22 July 2025.
Please note that you must have completed the online assessment by this time for your application to be considered.
Interviews will be held week commencing 4 August 2025.
The role of Administrative Officer is an operational role providing administrative support to The First-tier Tribunal for Scotland.
This is an excellent opportunity to be involved in a vibrant and busy working environment with the prospect of developing your own learning through frequent contact with our judicial partners.
You will need to be willing to build extensive knowledge of the Tribunals jurisdiction, recognising key personnel, both internal and external, whilst building an understanding of the Tribunals aims and objectives.
This post involves being the first point of contact with people from both inside and outside of the Tribunal and wider SCTS organisation. You must be self-motivated, a good communicator and have a good understanding of IT packages.
The key responsibilities include:
Providing casework, clerking and administrative support to the work of The First-tier Tribunal for Scotland ensuring the effective operation of each Chamber and providing support across other jurisdictions where necessary.
Carrying out the administration of cases including the registration of applications and following through case management processes within the set timescales.
Responding to enquiries by mail, email and telephone on all aspects of applications within agreed timescales.
Seeking and confirming the availability of Tribunal members and arranging hearings.
Facilitating and clerking hearings – opening up tribunal rooms, dealing with any facilities issues, and ensuring fee and any travel and subsistence claims are processed appropriately.
Ensuring that the online case management system for each active case is correctly updated with further correspondence as and when this is received.
Providing any advice as requested by the Tribunal members with reference to casework and scheduling procedures.
Assisting in collating monthly and quarterly statistics within required timescales when necessary.
Providing general administration as required including support for corporate functions such as event organisation and members training.
Embracing the multi-functioning initiative across SCTS jurisdictions.
Working closely with our Tribunals Strategic Business Unit to maximise efficiencies within SCTS using Continuous Improvement tools.
Undertake such duties as may reasonably be requested within the scope of the post.
Applications will be accepted until 11:59pm on 22 July 2025.
Please note that you must have completed the online assessment by this time for your application to be considered.
Interviews will be held week commencing 4 August 2025.
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.