Care Navigator - Ashgrove Medical Group
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Meets NMW |
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Pontypridd, Rhondda Cynon Taff |
| Remote working: | On-site only |
| Company: | Ashgrove Medical Group |
| Job type: | Permanent |
| Job reference: | AMG25 |
Summary
Ashgrove Medical group is seeking a Care Navigator/Administration Assistant to work from our Ashgrove surgery. The post can be full time, permanent with weekly hours between 7:45-18:30. Applications for less than full time are welcome, jobs shares will be considered. Applications from those interested in an apprenticeship will also be considered.
The applicant should be confident using different platforms of IT, answering calls, supporting patients face to face and have the ability to multitask. The role includes both office work, supporting our administration team when needed and reception work in the role of a care navigator. Full training will be provided but experience is desired. The main location of work will be at our Ashgrove Surgery in Pontypridd, however multi site working is expected.
The main duties of the role will include;
- Navigation of patients to appropriate services
- Appointment booking
- Call handling
- Front of house reception cover
- Supporting patient queries
The applicant should be confident using different platforms of IT, answering calls, supporting patients face to face and have the ability to multitask. The role includes both office work, supporting our administration team when needed and reception work in the role of a care navigator. Full training will be provided but experience is desired. The main location of work will be at our Ashgrove Surgery in Pontypridd, however multi site working is expected.
The main duties of the role will include;
- Navigation of patients to appropriate services
- Appointment booking
- Call handling
- Front of house reception cover
- Supporting patient queries