Social Housing Assessment and Lettings Officer
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £20.74 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | Wembley, London, HA9 0FJ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Brent 5271131 |
Summary
What's involved with this role:
Job Title: Social Housing Assessment and Lettings Officer
Ref: Brent 5271131
Pay rate: £20.74 per hour PAYE
A Standard DBS is required for this role.
The role:
An experienced Housing professional is required to investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI).
Key responsibilities:
Registering new and general housing applicants and prioritising accordingly
Undertaking verifications, including home visits and organising medical assessments
Notifying applicants of their housing assessment priority
Management and administration for existing applications
Support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with
customer enquiries and organising the advertisement of properties
Contribute to meeting the Council’s best use of its stock objectives as well as managing the applicants’ expectations for social housing
What the client is looking for:
Good standard of literacy and numeracy
Knowledge of core legislation such as the Housing Act 1985, the Housing Act 1996 (Part VI), Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, related rehousing issues and case law
Knowledge of supply and demand issues related to social housing in an inner London Local Authority
Knowledge of legislation and best practice relating to the letting of social housing and the use of choice-based lettings systems
Understanding of housing need and homelessness issues in the Borough
Experience of giving advice to customers and working with vulnerable groups
Experience of effective joint working both internally and externally
Experience of assessing Housing Waiting List applications and applying the terms of current legislation and Council policy and procedures
Excellent written and verbal communication skills
Ability to interpret polices and apply to the work environment
IT literate, including use of word processing, spreadsheets, databases and e-communication
Ability to negotiate and resolve problems effectively while sustaining positive working relationships
Demonstrate commitment to and comfort with the Council’s equalities and diversity policy through all aspects of service delivery
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: Brent 5271131
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.