IT Support Technician
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £32,000 per annum |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | S9 1XH |
| Remote working: | On-site only |
| Company: | Exemplar Health Care Services Limited |
| Job type: | Permanent |
| Job reference: | 282628JCQA |
Summary
Position: IT Technician
Location: Exemplar Healthcare Support Centre, Sheffield
Contract type: Full time
Rate: Up to £32,000 per annum
This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation.
About the role
Exemplar Health Care is looking to recruit an experienced and self-motivated 2nd Line IT Technician with excellent communication skills to join our IT Service Desk team. To apply for the position, you must have at least 5 years of IT experience, including 3 years working in a 2nd line support role. You will be expected to take ownership of problems and incidents escalated from 1st line, perform technical diagnoses, and strive to achieve resolutions either remotely or on-site. This is a full-time position based mainly at our Support Centre in Sheffield. Occasional travel to multiple offices on an ad-hoc basis will be required. There is also the potential to be part of an out-of-hours on-call rota.
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have 50+ care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About you
You’ll also have:
iOS / iPad experience to a high level
Intune MDM administration to a high level
Office 365 administration to a high level
Mac OS experience
Barracuda Cloud email security
Draytek Firewalls, Switches & AP’s (administration & config)
Supporting Windows 11
Networking technologies TCP/IP, DNS, LAN, WAN, DHCP
Desirable systems experience:
SolarWinds Service Desk
Sophos
Datto
Manage Engine- Exchange Plus and AD Manager Plus
SolarWinds Web Help Desk
Veeam (Backups)
Qualifications
GCSE’S at Grade C or above in English & Mathematics or equivalent
Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification
ITIL Foundation Qualification (desirable).
What we offer
We offer great rewards and perks including:
excellent supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
paid access to the RCNi Learning platform
24/7 counselling and support
Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.
For an informal chat about joining us, please contact Callum on CHughes@exemplarhc.com or call 07538589181
Location: Exemplar Healthcare Support Centre, Sheffield
Contract type: Full time
Rate: Up to £32,000 per annum
This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation.
About the role
Exemplar Health Care is looking to recruit an experienced and self-motivated 2nd Line IT Technician with excellent communication skills to join our IT Service Desk team. To apply for the position, you must have at least 5 years of IT experience, including 3 years working in a 2nd line support role. You will be expected to take ownership of problems and incidents escalated from 1st line, perform technical diagnoses, and strive to achieve resolutions either remotely or on-site. This is a full-time position based mainly at our Support Centre in Sheffield. Occasional travel to multiple offices on an ad-hoc basis will be required. There is also the potential to be part of an out-of-hours on-call rota.
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have 50+ care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About you
You’ll also have:
iOS / iPad experience to a high level
Intune MDM administration to a high level
Office 365 administration to a high level
Mac OS experience
Barracuda Cloud email security
Draytek Firewalls, Switches & AP’s (administration & config)
Supporting Windows 11
Networking technologies TCP/IP, DNS, LAN, WAN, DHCP
Desirable systems experience:
SolarWinds Service Desk
Sophos
Datto
Manage Engine- Exchange Plus and AD Manager Plus
SolarWinds Web Help Desk
Veeam (Backups)
Qualifications
GCSE’S at Grade C or above in English & Mathematics or equivalent
Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification
ITIL Foundation Qualification (desirable).
What we offer
We offer great rewards and perks including:
excellent supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
paid access to the RCNi Learning platform
24/7 counselling and support
Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.
For an informal chat about joining us, please contact Callum on CHughes@exemplarhc.com or call 07538589181