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Licensing Support Officer (Part Time)

Job details
Posting date: 01 July 2025
Salary: £13.47 per hour
Hours: Part time
Closing date: 08 July 2025
Location: Cardiff, Cardiff County
Remote working: On-site only
Company: Neway International Ltd
Job type: Temporary
Job reference: 1545189

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Summary

Job Title: Licensing Support Officer
Location: County Hall, Cardiff Client: Vale of Glamorgan Council (SRS) Contract Type: Temporary Agency Contract Working Pattern: Part-time, Office-Based Hourly Pay Rate: £13.47 PAYE / £17.45
Duration:
Start Date: 9th July 2025 End Date: 16th October 2025

About the Role
We’re on the lookout for a proactive and reliable Licensing Support Officer to join our team at County Hall, Cardiff, providing crucial support during a period of increased demand.

This is a temporary, part-time opportunity that’s perfect for someone who thrives in a fast-paced office environment and enjoys working with people. You’ll be the friendly face at our licensing counter and a key point of contact for local taxi drivers and licensing applicants.

What You’ll Be Doing
Processing taxi driver licensing applications

Providing in-person customer service at the public-facing licensing counter

Responding to email enquiries and occasional phone queries

Maintaining accurate and confidential records

Collaborating with team members to keep licensing services running smoothly

What We’re Looking For
Excellent communication and interpersonal skills

A calm and organised approach to busy work environments

Previous administrative or customer service experience (desirable)

Confidence in handling face-to-face interactions with members of the public

Ability to learn quickly and pick up new systems

Please note: this is an office-based role only. Remote working is not available.

Working Hours
Wednesday & Thursday: 08:30 – 16:30 (30-minute lunch)

Friday: 08:30 – 16:00 (30-minute lunch)

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