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Employee Relations Manager (Casework)

Job details
Posting date: 01 July 2025
Salary: £34,233 per year
Hours: Full time
Closing date: 13 July 2025
Location: Southampton
Company: Government Recruitment Service
Job type: Permanent
Job reference: 414110/1

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Summary

Are you experienced in complex casework management within HR?

Do you have up to date knowledge and practical experience of dealing with employee disciplinary, grievances and attendance management?

If so, we'd love to hear from you!

The Directorate of Corporate Services is responsible for the effective delivery of Corporate Services to the Maritime & Coastguard Agency (MCA). Corporate Services includes Communications, IT, Procurement, Finance, Health & Safety, Human Resources, Internal Audit and Assurance, Programme Management Office, and Property & Facilities.

Human Resources is a key enabling function responsible for the planning and delivery of the MCA's People Strategy and a full range of HR services including Organisational Design and Development, Talent Management, Employee Relations, Volunteer support, Reward and Resourcing, Planning and Governance.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at MCA: Maritime and Coastguard Agency - Department for Transport Careers

The role holder will be responsible for managing an effective casework provision. This will include the management of key and external stakeholders to ensure formal employee relations in the MCA are delivered to the required standard and in line with policy, whilst providing a high level of governance.

Your responsibilities would include, but aren’t limited to:

To ensure that all casework and employee relation activities (including disciplinary, grievance, poor performance, attendance, and probation) are actioned in accordance with MCA and wider Civil Service policies and procedures, ensuring a timely conclusion to all cases, and acting as an escalation point. Manage all litigation cases including Employment Tribunal and Personal Injury, working in partnership with relevant internal and external stakeholders to gather and prepare evidence, witness statements and supporting individuals through the process. Effectively liaise and manage relationships with a wide range of stakeholders, both internally and externally, which includes, but is not limited to: Government Legal Department, Trade Union Representatives, Department for Transport (DfT) Voice of the Customer, DfT Group Policy, MCA managers and employees. Monitor and maintain up to date casework MI, identifying trends and risks, whilst proactively identifying solutions. Lead on relevant policy changes, including implementation, communication to the business, and changes to the Staff Handbook.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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