Patient Admin Manager
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | £16.0 to £18.0 per hour |
| Additional salary information: | £16 - £18 phr |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | City of London, London, SW109EW |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4700058_1751304630 |
Summary
Your new companyA prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives.
Your new roleThis is a dual role combining front-of-house excellence with light clinical support. You'll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided).
Key Responsibilities
- Greet patients and guests with warmth and professionalism
- Manage calls, emails, appointments, and payments
- Maintain accurate patient records and clinical documentation
- Support consultants with clinical tasks (e.g. venepuncture, urine samples)
- Ensure compliance with CQC standards and internal policies
- Oversee stock levels, cleanliness, and fire safety protocols
- Organise meetings, refreshments, and liaise with suppliers
- Contribute to the smooth running and growth of the clinic
- Perform venepuncture and assist with urine sample collection
- Monitor medical supplies and fridge temperatures
- Ensure safe handling and labelling of samples
- Maintain high standards of hygiene and patient safety
What we are looking for
- Previous experience in a similar role, ideally in a private healthcare setting
- Certification and/or experience in blood collection (venepuncture)
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- A polished, professional appearance and a warm, caring manner
- Flexibility and initiative to support a growing start-up
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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