Case Officer - Waverley Court - 10785_1751290038
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | £37,626.00 to £44,257.00 per year |
| Hours: | Full time |
| Closing date: | 14 July 2025 |
| Location: | Edinburgh, EH8 8BG |
| Company: | The City of Edinburgh Council |
| Job type: | Permanent |
| Job reference: | 10785_1751290038 |
Summary
Case Officer
Waverley Court
Salary: £37,626 - £44,257
Hours: 36 per week, 52 weeks
The Council has agreed a mixed tenure improvement strategy to tackle mixed tenure repairs and to improve tenant satisfaction with the condition of their homes.
An exciting opportunity has arisen for an experienced and enthusiastic person to join the Area Based Regeneration team where you will assist the team deliver a capital investment improvement programme to our mixed tenure blocks in Edinburgh.
The postholder will be responsible for assisting in securing private owner agreement and delivering common repairs projects to enable investment to be taken forward through the Housing Revenue Account in mixed tenure blocks where the Council has an interest as a co-owner/landlord.
The successful candidate for this post will be able to demonstrate excellent written and verbal communication skills, case management skills and a commitment and drive to assist the surveying team in the delivery of large scale, housing investment.
Experience of customer services, IT systems operation, administration skills is essential alongside an ability to think strategically and work with stakeholders to develop innovative approaches to delivering investment to private and Council tenant homes.
Should you wish further information, or would like to discuss the post informally, please contact Tracey Whitehead, Case Officer Team Leader on 07857 664585, or Darren Oughton, Case Officer Team Leader on 07856 336232
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page https://www.edinburgh.gov.uk/work-us/behaviours" target="_blank">Our Behaviours - The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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View https://www.edinburgh.gov.uk/downloads/file/37505/case-officer-jd" target="_blank">Case Officer job description
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