Head of Client Services
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £64,000 per year |
| Additional salary information: | circa £64,000 per annum, plus the opportunity to earn an annual bonus |
| Hours: | Full time |
| Closing date: | 14 July 2025 |
| Location: | London, UK |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Permanent |
| Job reference: | CDSH193290 |
Summary
35 hours per week
Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?
Would you love to work for a company where over 93% of staff recently stated in an anonymous survey that they would recommend us as an employer?
Do you relish the opportunity to continue your career in a values-driven organisation that is innovating new ways for communities to control and afford their housing?
CDS is a unique organisation with a special mission – to provide, support and promote co-op and community-led housing to see more people living and working in co-operative ways. We are a registered provider of social housing, a managing agent for financial and housing management services to small landlords and we are innovating ways to increase the amount of community-led housing in England.
We are the largest provider in the country of governance, financial and housing management support to small housing co-operatives and we are now seeking an effective leader to head our account management team. This skilled people manager will have experience leading a team in providing a top-in-sector business-to-business service to small landlords, ensuring our service improves and our client income grows.
Our successful candidate will definitely be experienced in leading a team that provides and coordinates service to other businesses, creating confidence and increasing client satisfaction in an increasingly scrutinised environment.
Success in this role is improving the service clients receive and improving client satisfaction whilst growing our income from client work and reducing costs. To achieve this, you will need to invest time and energy into your team, ensuring they give accurate advice and support and to collaborate effectively with internal teams so clients are satisfied with the housing management and financial services we provide to them.
In return for your skill and experience, we officer the opportunity to primarily work from home, coming into the office 2-4 times per month. We also offer a competitive salary and bonus scheme and generous benefits. We take our employee engagement seriously and will invest in your development and training.
We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.
Closing date: Monday, 14th July 2025 at 8am
First interviews: Thursday, 24th July 2025 (in person at our Central London offices) Second interviews: Thursday, 31th July 2025 (in person at our Central London offices)
Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?
Would you love to work for a company where over 93% of staff recently stated in an anonymous survey that they would recommend us as an employer?
Do you relish the opportunity to continue your career in a values-driven organisation that is innovating new ways for communities to control and afford their housing?
CDS is a unique organisation with a special mission – to provide, support and promote co-op and community-led housing to see more people living and working in co-operative ways. We are a registered provider of social housing, a managing agent for financial and housing management services to small landlords and we are innovating ways to increase the amount of community-led housing in England.
We are the largest provider in the country of governance, financial and housing management support to small housing co-operatives and we are now seeking an effective leader to head our account management team. This skilled people manager will have experience leading a team in providing a top-in-sector business-to-business service to small landlords, ensuring our service improves and our client income grows.
Our successful candidate will definitely be experienced in leading a team that provides and coordinates service to other businesses, creating confidence and increasing client satisfaction in an increasingly scrutinised environment.
Success in this role is improving the service clients receive and improving client satisfaction whilst growing our income from client work and reducing costs. To achieve this, you will need to invest time and energy into your team, ensuring they give accurate advice and support and to collaborate effectively with internal teams so clients are satisfied with the housing management and financial services we provide to them.
In return for your skill and experience, we officer the opportunity to primarily work from home, coming into the office 2-4 times per month. We also offer a competitive salary and bonus scheme and generous benefits. We take our employee engagement seriously and will invest in your development and training.
We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.
Closing date: Monday, 14th July 2025 at 8am
First interviews: Thursday, 24th July 2025 (in person at our Central London offices) Second interviews: Thursday, 31th July 2025 (in person at our Central London offices)