Link Worker
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £25,290.72 per year |
| Hours: | Full time |
| Closing date: | 11 July 2025 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | YMCA Together |
| Job type: | Permanent |
| Job reference: |
Summary
Link Worker
Location: DARS
Salary: £25, 290.72 per annum
Hours: 33 – 44 hours perf week – 8 weeks rolling rota
Job Type: Permanent / Fixed Term
Shortlisting: 14th of July 2025
Interview: w/c 14th July
Why this role would be great for you
Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing the effectiveness of a variety of interventions and risk management.
Link Workers will be based in a refuge environment service for fleeing women who are at risk of domestic abuse. Our vision for the Services is one that breathes hope and ambition. We pride ourselves on promoting choice, independence and empowerment.
This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010
What your week may look like
To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.
To build supportive and therapeutic relationships with the residents through dialogue.
To deliver activity-based interventions.
To support in preparing households to resettle into their community of choice.
To ensure that Housing Benefit forms are completed in a timely manner
Assist the Practitioners with the induction and management of their case load taking direction as required
Ensure Housing Benefit paperwork is completed in a timely fashion.
Update and communicate household risk assessments in line with YMCA/borough wide policy and procedure.
Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently .
Creatively engage service users that have a wide range of complex and challenging support needs.
Encourage households to take part in activities.
Offer a creative but assertive approach in order to seek re engagement.
Assist Practitioners in the management of personalised behaviour / support agreements.
Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.
Assisting households in the cleaning of their room.
Complete void checks and get rooms ready for letting.
Maintain accurate up to date electronic and written records.
Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.
Encourage involvement, participation and co-production from households in the running and development of the service.
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
Experience – Ideally you will have a background of working within a charity, community project and/or previous involvement in the Domestic Abuse sector. You will have knowledge around supporting people with challenging and complex behaviors including substance misuse and/or Mental Health within a 24 hour residential support service
Knowledge– A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
Communication– Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
Empathy and Respect – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
Commitment– The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
Organisation – Strong time management and the ability to manage and prioritise tasks
Computer literacy– You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.
What is nice to have
Experience in mental health and/or therapeutic approaches.
Qualifications in Domestic Abuse or related.
Qualification in IT or basic computer skills.
Experience of working within a psychologically informed environment (PIE)
Knowledge of the Cognitive Analytic Therapy (CAT)
Analytical, data collation and reporting skills
Location: DARS
Salary: £25, 290.72 per annum
Hours: 33 – 44 hours perf week – 8 weeks rolling rota
Job Type: Permanent / Fixed Term
Shortlisting: 14th of July 2025
Interview: w/c 14th July
Why this role would be great for you
Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing the effectiveness of a variety of interventions and risk management.
Link Workers will be based in a refuge environment service for fleeing women who are at risk of domestic abuse. Our vision for the Services is one that breathes hope and ambition. We pride ourselves on promoting choice, independence and empowerment.
This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010
What your week may look like
To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.
To build supportive and therapeutic relationships with the residents through dialogue.
To deliver activity-based interventions.
To support in preparing households to resettle into their community of choice.
To ensure that Housing Benefit forms are completed in a timely manner
Assist the Practitioners with the induction and management of their case load taking direction as required
Ensure Housing Benefit paperwork is completed in a timely fashion.
Update and communicate household risk assessments in line with YMCA/borough wide policy and procedure.
Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently .
Creatively engage service users that have a wide range of complex and challenging support needs.
Encourage households to take part in activities.
Offer a creative but assertive approach in order to seek re engagement.
Assist Practitioners in the management of personalised behaviour / support agreements.
Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.
Assisting households in the cleaning of their room.
Complete void checks and get rooms ready for letting.
Maintain accurate up to date electronic and written records.
Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.
Encourage involvement, participation and co-production from households in the running and development of the service.
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
Experience – Ideally you will have a background of working within a charity, community project and/or previous involvement in the Domestic Abuse sector. You will have knowledge around supporting people with challenging and complex behaviors including substance misuse and/or Mental Health within a 24 hour residential support service
Knowledge– A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
Communication– Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
Empathy and Respect – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
Commitment– The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
Organisation – Strong time management and the ability to manage and prioritise tasks
Computer literacy– You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.
What is nice to have
Experience in mental health and/or therapeutic approaches.
Qualifications in Domestic Abuse or related.
Qualification in IT or basic computer skills.
Experience of working within a psychologically informed environment (PIE)
Knowledge of the Cognitive Analytic Therapy (CAT)
Analytical, data collation and reporting skills