Senior Site Supervisor
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £15 per hour |
| Hours: | Part time |
| Closing date: | 26 July 2025 |
| Location: | SE184QH |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 145766 |
Summary
Senior Site Supervisor
Contract: Healthcare
Location: London, SE18 4QH
Hours of work: 20
Working Pattern: Friday 2pm - 10pm
Saturday & Sunday 9am - 5pm
Contract Type: Permanent
Hourly Rate: £15.00
As Senior Site Supervisor, you will be responsible for the effective day-to-day management of support services at Queen Elizabeth Hospital.
In this role, you will ensure that all performance targets are met or exceeded, while maintaining high standards of service delivery.
You are expected to provide leadership to the logistics, portering, and waste management teams outside of core hours, ensuring smooth and effective service delivery.
Acting as the primary liaison between the service and the client, you are expected to maintain full compliance with staffing requirements, quality standards, health and safety regulations, and all relevant operational procedures.
The Role
Lead, guide, and support ISS staff to ensure service excellence.
Maintain accurate documentation for HR, training, quality audits, and performance monitoring.
Foster strong relationships with stakeholders, including Trust staff, patients, and visitors.
Monitor service KPIs, prepare operational reports, and contribute to budgeting and forecasting.
Ensure compliance with health & safety legislation and internal policies.
Support payroll processes and enforce accurate staff documentation procedures.
Develop and maintain operational policies, risk assessments, and health & safety standards.
Manage sickness, absenteeism, annual leave, and work allocation in line with HR policies to ensure effective scheduling and consistent service delivery.
About You
Great communication.
Able to manage large teams.
Attention to detail.
Good decision maker.
Health & Safety knowledge (Level 3).
Management/supervision within a service contract environment.
Strong organisational and leadership abilities.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contract: Healthcare
Location: London, SE18 4QH
Hours of work: 20
Working Pattern: Friday 2pm - 10pm
Saturday & Sunday 9am - 5pm
Contract Type: Permanent
Hourly Rate: £15.00
As Senior Site Supervisor, you will be responsible for the effective day-to-day management of support services at Queen Elizabeth Hospital.
In this role, you will ensure that all performance targets are met or exceeded, while maintaining high standards of service delivery.
You are expected to provide leadership to the logistics, portering, and waste management teams outside of core hours, ensuring smooth and effective service delivery.
Acting as the primary liaison between the service and the client, you are expected to maintain full compliance with staffing requirements, quality standards, health and safety regulations, and all relevant operational procedures.
The Role
Lead, guide, and support ISS staff to ensure service excellence.
Maintain accurate documentation for HR, training, quality audits, and performance monitoring.
Foster strong relationships with stakeholders, including Trust staff, patients, and visitors.
Monitor service KPIs, prepare operational reports, and contribute to budgeting and forecasting.
Ensure compliance with health & safety legislation and internal policies.
Support payroll processes and enforce accurate staff documentation procedures.
Develop and maintain operational policies, risk assessments, and health & safety standards.
Manage sickness, absenteeism, annual leave, and work allocation in line with HR policies to ensure effective scheduling and consistent service delivery.
About You
Great communication.
Able to manage large teams.
Attention to detail.
Good decision maker.
Health & Safety knowledge (Level 3).
Management/supervision within a service contract environment.
Strong organisational and leadership abilities.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.