Workplace Facilities Assistant
| Posting date: | 26 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 26 July 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 145424 |
Summary
Workplace Facilities Assistant
Location: Manchester, M1 3BN
Hours of work: 37.5
Contract Type: Permanent
The Workplace Facilities Assistant plays an important role in ensuring a smooth, professional, and well-functioning environment across the client account.
This is an excellent entry point into both ISS and the wider Facilities Management sector, offering hands-on experience within a high-performing, customer-focused team.
Job Description
The role is central to the daily running of workplace operations, supporting employee satisfaction and delivering a welcoming experience for all visitors.
Working collaboratively with internal teams and stakeholders, the Workplace Facilities Assistant helps to uphold the values and service standards expected by both ISS and the client.
With a strong focus on customer service, the role provides essential front-line support and technical assistance across Arcadis UK offices. It demands a proactive approach, attention to detail, and an understanding of Facilities Management processes and compliance procedures.
The position offers the opportunity to contribute to a consistent, high-quality working environment while gaining valuable experience in a dynamic and supportive setting.
Key Responsibilities
Support the Workplace Facilities Manager with daily operations and team coordination
Maintain accurate records and ensure compliance with workplace policies and standards
Coordinate services (cleaning, catering, maintenance) for efficient site operations
Manage workplace data, generate reports, and assist with budget tracking
Act as the first point of contact for workplace queries and service coordination
Liaise with suppliers and communicate updates across the business
Ensure health, safety, and ESG compliance across all workplace activities
Professional and Personal Competencies/Qualifications
Experience in coordination or admin roles, ideally within facilities or workplace settings
Proficient in Microsoft Office and workplace management systems
Strong organisational skills with the ability to manage multiple priorities
Excellent written and verbal communication
Awareness of health and safety regulations and reporting (preferred)
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Manchester, M1 3BN
Hours of work: 37.5
Contract Type: Permanent
The Workplace Facilities Assistant plays an important role in ensuring a smooth, professional, and well-functioning environment across the client account.
This is an excellent entry point into both ISS and the wider Facilities Management sector, offering hands-on experience within a high-performing, customer-focused team.
Job Description
The role is central to the daily running of workplace operations, supporting employee satisfaction and delivering a welcoming experience for all visitors.
Working collaboratively with internal teams and stakeholders, the Workplace Facilities Assistant helps to uphold the values and service standards expected by both ISS and the client.
With a strong focus on customer service, the role provides essential front-line support and technical assistance across Arcadis UK offices. It demands a proactive approach, attention to detail, and an understanding of Facilities Management processes and compliance procedures.
The position offers the opportunity to contribute to a consistent, high-quality working environment while gaining valuable experience in a dynamic and supportive setting.
Key Responsibilities
Support the Workplace Facilities Manager with daily operations and team coordination
Maintain accurate records and ensure compliance with workplace policies and standards
Coordinate services (cleaning, catering, maintenance) for efficient site operations
Manage workplace data, generate reports, and assist with budget tracking
Act as the first point of contact for workplace queries and service coordination
Liaise with suppliers and communicate updates across the business
Ensure health, safety, and ESG compliance across all workplace activities
Professional and Personal Competencies/Qualifications
Experience in coordination or admin roles, ideally within facilities or workplace settings
Proficient in Microsoft Office and workplace management systems
Strong organisational skills with the ability to manage multiple priorities
Excellent written and verbal communication
Awareness of health and safety regulations and reporting (preferred)
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.