Mental Health Hospital Link Workers
| Posting date: | 25 June 2025 |
|---|---|
| Salary: | £25,250.00 per year |
| Additional salary information: | £25250.00 a year |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Colchester, CO4 5JL |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | B0574-25-0001 |
Summary
Job Summary: The Hospital Link Worker will be based in the Urgent Treatment Centre (UTC) and Emergency Department (ED) at Colchester General Hospital. The Link Worker will be a non-clinical point of contact for individuals presenting at hospital with emotional distress. Working closely with the UTC Triage Team the Link Worker will offer empathic, person centred support to people experiencing low level mental health concerns and refer to the Volunteer Link Worker team for short term practical and emotional support, or refer / signpost to North East Essex (NEE) Sanctuary. The Mental Health Link Worker will be responsible for all recording contacts and actions relating to the support offered. Key Responsibilities: 1.Offer person centred, empathic support to people experience emotional and mental health distress who are accessing UTC and ED after triage. 2.Liaise closely with the hospital triage team and other clinical teams within Colchester General Hospital. 3.To develop and maintain excellent relationship with the hospital teams, Link Volunteers, NEE Sanctuary and other partnerships. 4.Develop positive and supportive relationships with people, within appropriate and clear boundaries being aware of and taking into consideration disability rights. 5.To help clients develop self-management strategies and to make the best use of the local resources around them, signposting or making referrals as required. 6.To support and interact with colleagues, sharing information and updates on services and regulations, building links within the community. 7.To ensure client notes are updated in an appropriate, timely and professional manner (within 24 hours of contact). 8.Together with the Service Manager and Therapeutic Lead be responsible for ensuring that the service continually improves in line with internal recommendations and plans and external regulatory requirements. 9.To encourage and listen to the views of people accessing the service and to gain feedback on the efficiency and effectiveness of the service. 10.To work positively with multi-disciplinary team (MDT) members ensuring that relevant information is passed on to the team, especially regarding risk. 11.To be able to manage own time and workload effectively, to maintain own wellbeing. 12.To attend and actively participate in line management one to ones and relevant meetings, as necessary. 13.To attend all mandatory and essential training as per Mid & North East Essex Mind Policy. 14.To work within the ethos and policies and procedures of Mid and North East Essex Mind. 15.To assist in maintaining cleanliness, tidiness, safety and security of the environment. 16.To work effectively within the team and as part of the whole organisation. 17.Perform all other duties as may reasonably be expected of your operational line manager.