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Support Worker

Job details
Posting date: 25 June 2025
Salary: £14 to £14.50 per hour
Hours: Part time
Closing date: 25 July 2025
Location: Norwich, Norfolk
Remote working: On-site only
Company: HomeCareDirect Ltd
Job type: Permanent
Job reference: ZR_448

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Summary

About HomeCareDirect
HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.

Why Join Us?
As a valued member of our team, you’ll enjoy:
Competitive Pay & Benefits
• Company pension scheme
• Enhanced bank holiday pay
• Paid training
Ongoing Support & Recognition
• Dedicated Regional Care Lead & Nurse support
• 24/7 on-call assistance
• Employee perks, including:
o Blue Light discount card
o Long Service Awards
o PA of the Quarter Awards
o 24/7 confidential wellbeing support via Spectrum Life

The Role
As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client.

This role is to provide personalised complex care for our client in his own home in Norwich. Offering 24hrs a week on 12-hour shifts which will be 08:00 - 20:00, 09:00 - 21:00 or 20:30 – 08:30. You will work on a flexible rota across all days to ensure continuity of care.

About the Client & Your Responsibilities
Our client is a gentleman in his 50's who has diabetes and whose condition of MS has progressed, which both need to be monitored on a regular basis. He suffers from chronic pain and memory loss and requires support in all aspects of mobility and daily living including personal/continence care which includes catheter care, PEG feeding, blood glucose monitoring and medication administration.

Other duties include ensuring proper hydration, bathing, performing general domestic tasks, accompanying him to appointments, following SALT and continence guidelines, and collaborating closely with other team members.

Training & Support
We provide comprehensive, paid training (to CQC standards) before your start date, covering:
• Full induction
• Safeguarding Adults
• First Aid / Food Hygiene / Health & Safety
• Personal / Catheter Care
• Gastrostomy
• Moving & Handling / Falls Awareness
• Medication Care Needs / Blood Glucose Monitoring
• Diabetes Awareness / Mental Health / Multiple Sclerosis
All training must be completed prior to start date and is paid at minimum wage.

Who We’re Looking For
 It is preferable that you have care experience due to our clients’ complex needs, however our dedicated nurse for this package will provide training and support
 Knowledge and experience of diabetes and MS
 Our client has a Labrador, so you should be comfortable around dogs as you will need to help care for her and be happy to take her for walks
 Driver with a full UK driving licence as this role will include driving our client to appointments
 You must be comfortable in a smoking environment as our client is a smoker
 A compassionate, reliable, and committed individual
 Commitment to long-term, person-centred care

Join a Team That Cares
At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards.

If you're dedicated to making a meaningful difference, apply today!

Please ensure you have the right to work in the UK before applying for this vacancy.

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