Billing and Recovery Officer
| Posting date: | 25 June 2025 |
|---|---|
| Salary: | £19.23 to £24.20 per hour |
| Hours: | Full time |
| Closing date: | 10 July 2025 |
| Location: | Northamptonshire, East Midlands |
| Remote working: | On-site only |
| Company: | Raynet Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | RQ1550804 |
Summary
RESPONSIBILITIES:
• To maintain an up-to-date knowledge of Council Tax and recovery legislation and case law and related policies and procedures.
• To undertake the administration for the recovery of Council Tax initiating recovery action in accordance with legislation and Council policy including issuing final notices and summonses, attachment of earnings, referring cases to external enforcement agents, issue of liability orders.
• To deal with customer enquiries resulting from recovery action by phone, via letter and email including negotiating and making payment arrangements always providing a good customer service.
• To deal with enforcement agents returned cases and make decisions on the next course of action.
• To assist with the compilation of statistics and reports and to assist with testing of new software releases for the Council tax system.
• To maintain an up-to-date knowledge of Council Tax and recovery legislation and case law and related policies and procedures.
• To undertake the administration for the recovery of Council Tax initiating recovery action in accordance with legislation and Council policy including issuing final notices and summonses, attachment of earnings, referring cases to external enforcement agents, issue of liability orders.
• To deal with customer enquiries resulting from recovery action by phone, via letter and email including negotiating and making payment arrangements always providing a good customer service.
• To deal with enforcement agents returned cases and make decisions on the next course of action.
• To assist with the compilation of statistics and reports and to assist with testing of new software releases for the Council tax system.