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Business Support Coordinator

Job details
Posting date: 25 June 2025
Salary: £27,711 per year, pro rata
Hours: Part time
Closing date: 08 July 2025
Location: Ipswich, Suffolk, IP1 2BX
Company: Suffolk County Council
Job type: Contract
Job reference: 19711

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Summary

- Suffolk County Council – Endeavour House, Ipswich - #Hybrid
- £27,711 per annum pro rata
- 18.5 hours per week - Flexible working options available
- Fixed Term or secondment for 12 months

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Co-ordinator in the Corporate Parenting Business Support Team, you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.

Your role and responsibilities
You will:
- provide administrative and system support to support the Residential Children's Homes team. This will include liaising with Service Manager, Business Support Manager and HR teams.
- be responsible for ensuring all necessary pre-recruitment activity, such as establishment control processes have been completed before recruitment requests are progressed to a recruitment advisor to progress. You will need to be comfortable working with data and different IT systems and be able to explain complex information in a clear manner.
- also be responsible for managing incoming contacts, providing responses where possible, signposting to information or passing to a specialist for reply.
- need to have a keen eye for detail and be confident editing existing information within existing guidelines.
- need to be able coordinate and manage multiple vacancies & projects simultaneously.
Although this list provides examples of what you will be doing it’s not intended to be exhaustive, and you will have personal objectives linked to our People Plans and Strategies that will be discussed and agreed with your line manager when you start.

You will need
- Good communication and IT skills
- The ability to work confidently under your own initiative and work independently to resolve issues
- To show good accuracy and a keen eye for detail
- To have excellent organisational skills and the ability to prioritise work to achieve deadlines.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team
The Corporate Parenting Business Support Team has an expansive portfolio which includes, Adoption, Fostering, Children’s Homes, Leaving Care and UASC Services team works together collaboratively to ensure the very best for children in the care of the County Council.

Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information
Please contact Jo Smith she/her, Pina Standring she/her for a casual conversation. You can reach them by emailing jo.smith@suffolk.gov.uk or pina.standring@suffolk.gov.uk
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx)
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Describe a time when you had to explain complex information to someone unfamiliar with the topic. How did you ensure they understood?
2. Tell us about a situation where you had to manage multiple tasks or projects simultaneously. How did you prioritise your work?
3. Give an example of a time when your attention to detail prevented a mistake or improved a process.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk
Closing date: 11.30pm, 8 July 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:


up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day


Plus lots more!


If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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