Administration Assistant (Operational Support and Improvement)
| Posting date: | 24 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 July 2025 |
| Location: | Reading, Berkshire |
| Remote working: | On-site only |
| Company: | Royal Berkshire Fire and Rescue Service |
| Job type: | Contract |
| Job reference: | 25/44 |
Summary
This is a great opportunity to join Royal Berkshire Fire and Service a Public Service provider who invests in the development and wellbeing of their employees.
As part of the Operational Support and Improvement Team, you will be responsible for liaising with a range of key stakeholders to support the delivery of an effective operational response to the people of Berkshire. The role will involve working closely with and supporting the Operational Support and Improvement Officer in maintaining the key areas such as operational crewing, transfers, promotions and placements. The role will play a key part in contributing to the success of some of our strategic commitments:
• We will ensure a swift and appropriate response when called to emergencies.
• We will ensure that RBFRS provides good value for money
About you:
The successful candidate will coordinate and support various activities across a range of key areas.
You will possess excellent communication skills and the ability to work in a team environment, as well as be able to work independently. Confidence and resilience to make appropriate decisions are required in this critical role to ensure that service provision is monitored and maintained.
The successful candidate will be inspired to demonstrate and promote behaviours aligned with the Job Profile and our Behaviour Competency Framework as attached.
The key focus of this role (Key Responsibilities and Deliverables) is:
• To create and maintain reports, spreadsheets and correspondence using a variety of software including MS Office software systems.
• Support the maintenance of the establishment, personnel register against operational positions detailing qualifications, temporary moves, promotions and long-term absences to maintain a balanced operational workforce across the Service.
• Support the process required to ensure moves are completed and shared with appropriate teams. Manage and maintain the transfer request register and promotion eligible lists to ensure processes and procedures are in line with policies.
• Support the process and complete administration tasks associated with Wholetime Apprentice placements.
• Contribute and support with the management, coordination and delivery of projects and tasks assigned to the Operational Support and Improvement and Hub Management teams.
• The post holder will also be required to work ‘cross department’ internally and externally to the Service, ensuring business continuity and resilience arrangements are maintained.
• Ensure adherence to processes and procedures, escalating as necessary to appropriate senior management.
As part of the Operational Support and Improvement Team, you will be responsible for liaising with a range of key stakeholders to support the delivery of an effective operational response to the people of Berkshire. The role will involve working closely with and supporting the Operational Support and Improvement Officer in maintaining the key areas such as operational crewing, transfers, promotions and placements. The role will play a key part in contributing to the success of some of our strategic commitments:
• We will ensure a swift and appropriate response when called to emergencies.
• We will ensure that RBFRS provides good value for money
About you:
The successful candidate will coordinate and support various activities across a range of key areas.
You will possess excellent communication skills and the ability to work in a team environment, as well as be able to work independently. Confidence and resilience to make appropriate decisions are required in this critical role to ensure that service provision is monitored and maintained.
The successful candidate will be inspired to demonstrate and promote behaviours aligned with the Job Profile and our Behaviour Competency Framework as attached.
The key focus of this role (Key Responsibilities and Deliverables) is:
• To create and maintain reports, spreadsheets and correspondence using a variety of software including MS Office software systems.
• Support the maintenance of the establishment, personnel register against operational positions detailing qualifications, temporary moves, promotions and long-term absences to maintain a balanced operational workforce across the Service.
• Support the process required to ensure moves are completed and shared with appropriate teams. Manage and maintain the transfer request register and promotion eligible lists to ensure processes and procedures are in line with policies.
• Support the process and complete administration tasks associated with Wholetime Apprentice placements.
• Contribute and support with the management, coordination and delivery of projects and tasks assigned to the Operational Support and Improvement and Hub Management teams.
• The post holder will also be required to work ‘cross department’ internally and externally to the Service, ensuring business continuity and resilience arrangements are maintained.
• Ensure adherence to processes and procedures, escalating as necessary to appropriate senior management.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.