People Shared Service Centre Administrator
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22000-27000 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Gorffennaf 2025 |
| Lleoliad: | Leeds, LS9 0NY |
| Cwmni: | J Murphy & Sons |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 22837-43475193 |
Crynodeb
Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’
- directly delivering the people, plant and expertise needed to make projects a success. Visit www.murphygroup.com or follow us on LinkedIn, Facebook, Instagram and X: #MoretoMurphy
The main purpose of the role is to support the People Function with the effective administration of all employee training administration requirements for Learning & Development. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times.
A day in the life of a Murphy Administrator
- Act as a first point of contact for all employee’s, taking ownership of Learning & Development process and queries, referring to the Shared Service Centre Team Leader where more support is required
- Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
- Ensure accurate and timely data entry of learning activities on Learning Administration System (Success Factors) including co-ordinating, monitoring and scheduling of training, room bookings, recording and maintaining employee training records.
- Accurate processing of financial requirements for training such as processing payments, processing training invoices and cross charging costs.
- Maintaining a high level of customer service at all times in any communications with internal employees, such as Murphy employees at all different levels and external providers, such as training providers.
- Build and maintain cross functional working relationships with the wider People Team, including, Learning & Development Team, Business Partners, wider Shared Service team to ensure relevant and effective support is provided including participating and contributing to learning and development meetings.
- Assist with collation of management reporting information and statistical information, audit requests as required.
- Support the continual improvement of people team – learning and development processes and provide suggestions for process development and system enhancements to improve the customer experience
- Support the wider People Shared Service Team, when required, with general Operational HR processes (only if required)
Still interested does this sound like you ?
- Evidence of a good standard of English & Math
- Proficient in the use of IT, good working knowledge of Microsoft Applications such as Word, Excel & Outlook.
- Proven track record of providing administrative support to a large, multi-site, multi-disciplined business
- Able to work under pressure and meet deadlines and to provide a high standard of customer service.
Desirable but not essential
- Experience of working in or with a Learning & Development/Training Co-ordination role (But not essential) or Shared Service environment
- Experience of working within a confidential environment
- Experience within the construction/civil-engineering sector
- directly delivering the people, plant and expertise needed to make projects a success. Visit www.murphygroup.com or follow us on LinkedIn, Facebook, Instagram and X: #MoretoMurphy
The main purpose of the role is to support the People Function with the effective administration of all employee training administration requirements for Learning & Development. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times.
A day in the life of a Murphy Administrator
- Act as a first point of contact for all employee’s, taking ownership of Learning & Development process and queries, referring to the Shared Service Centre Team Leader where more support is required
- Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
- Ensure accurate and timely data entry of learning activities on Learning Administration System (Success Factors) including co-ordinating, monitoring and scheduling of training, room bookings, recording and maintaining employee training records.
- Accurate processing of financial requirements for training such as processing payments, processing training invoices and cross charging costs.
- Maintaining a high level of customer service at all times in any communications with internal employees, such as Murphy employees at all different levels and external providers, such as training providers.
- Build and maintain cross functional working relationships with the wider People Team, including, Learning & Development Team, Business Partners, wider Shared Service team to ensure relevant and effective support is provided including participating and contributing to learning and development meetings.
- Assist with collation of management reporting information and statistical information, audit requests as required.
- Support the continual improvement of people team – learning and development processes and provide suggestions for process development and system enhancements to improve the customer experience
- Support the wider People Shared Service Team, when required, with general Operational HR processes (only if required)
Still interested does this sound like you ?
- Evidence of a good standard of English & Math
- Proficient in the use of IT, good working knowledge of Microsoft Applications such as Word, Excel & Outlook.
- Proven track record of providing administrative support to a large, multi-site, multi-disciplined business
- Able to work under pressure and meet deadlines and to provide a high standard of customer service.
Desirable but not essential
- Experience of working in or with a Learning & Development/Training Co-ordination role (But not essential) or Shared Service environment
- Experience of working within a confidential environment
- Experience within the construction/civil-engineering sector