Service Manager LBS-010
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £23.67 per hour |
| Hours: | Full time |
| Closing date: | 23 July 2025 |
| Location: | Southwark, South East London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1549764062025 |
Summary
Service Manager LBS-010
Description
We are seeking a dynamic and experienced Service Manager for the role of LBS-010 to join our team. In this pivotal position, you will be responsible for overseeing and improving service operations to ensure the highest levels of customer satisfaction within our organization. As a Service Manager, you will play a critical role in managing a team of service technicians, establishing service protocols, and aligning our service delivery with company standards and customer expectations. Your exemplary leadership skills will be essential in fostering a culture of excellence and teamwork. The ideal candidate will have a strong background in service management, with a focus on operational efficiency and quality assurance. You will be tasked with analyzing service performance metrics, identifying areas for improvement, and implementing innovative solutions that enhance the overall service experience. Collaboration with other departments will be key to ensuring that we meet client needs effectively and promptly. If you are passionate about providing outstanding service and driving team performance, we encourage you to apply for this exciting opportunity.
Responsibilities
Oversee daily service operations and ensure compliance with company policies
Manage, train, and evaluate service team members
Develop and implement service strategies to enhance customer satisfaction
Monitor and analyze service performance metrics to identify areas for improvement
Establish and maintain relationships with key clients and stakeholders
Coordinate with other departments to ensure seamless service delivery
Prepare and manage the service budget, including forecasting and reporting
Requirements
Bachelor's degree in Business Administration or related field
Proven experience in service management or a similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze performance data and make data-driven decisions
Proficiency in service management software and MS Office Suite
Strong problem-solving skills and attention to detail
Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £23.67
Location: Southwark, South East London
Should you wish to apply for this opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.
Description
We are seeking a dynamic and experienced Service Manager for the role of LBS-010 to join our team. In this pivotal position, you will be responsible for overseeing and improving service operations to ensure the highest levels of customer satisfaction within our organization. As a Service Manager, you will play a critical role in managing a team of service technicians, establishing service protocols, and aligning our service delivery with company standards and customer expectations. Your exemplary leadership skills will be essential in fostering a culture of excellence and teamwork. The ideal candidate will have a strong background in service management, with a focus on operational efficiency and quality assurance. You will be tasked with analyzing service performance metrics, identifying areas for improvement, and implementing innovative solutions that enhance the overall service experience. Collaboration with other departments will be key to ensuring that we meet client needs effectively and promptly. If you are passionate about providing outstanding service and driving team performance, we encourage you to apply for this exciting opportunity.
Responsibilities
Oversee daily service operations and ensure compliance with company policies
Manage, train, and evaluate service team members
Develop and implement service strategies to enhance customer satisfaction
Monitor and analyze service performance metrics to identify areas for improvement
Establish and maintain relationships with key clients and stakeholders
Coordinate with other departments to ensure seamless service delivery
Prepare and manage the service budget, including forecasting and reporting
Requirements
Bachelor's degree in Business Administration or related field
Proven experience in service management or a similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze performance data and make data-driven decisions
Proficiency in service management software and MS Office Suite
Strong problem-solving skills and attention to detail
Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £23.67
Location: Southwark, South East London
Should you wish to apply for this opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.