Administration / Helpdesk Assistant
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £25,397 per year |
| Hours: | Full time |
| Closing date: | 23 July 2025 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | Ess Employment |
| Job type: | Permanent |
| Job reference: | ESS6808Y |
Summary
LOCATION: Cardiff, Penarth Road area, CF10
START DATE: ASAP
PAY: £25,397 per annum
Permanent role
DAILY TIMES: Monday – Friday, 8.00am-5.00pm,
Yate Office: 01454 310031
E: yate@ess-emp.co.uk
Vacancy –Administration/Helpdesk Assistant
Our client a well-established local company are looking for an Administration Assistant to join their dedicated administration team.
Duties include:
• Liasing with Engineers and working alongside Supervisors.
• Corresponding with clients, providing updates on jobs, and booking engineers to sites as required
• Preparing of client reports
• Inputting data onto client portals
• Answering incoming calls
• General administration and office duties
• Assisting Supervisors and Managers
• Providing accurate, valid, and complete information for clients and staff
• Liaising with customers
• Processing client call outs
• General helpdesk administration duties
The successful candidate will ideally possess the following attributes:
• Excellent written and verbal communication skills
• Strong telephone manner
• Strong organisational skills and the ability to multitask
• The ability to work unsupervised whilst using own initiative.
• A minimum of 5 GCSE’s (or equivalent) grades A-C
• Strong customer focus
• The ability to work on own initiative
• An excellent telephone manner
• The ability to work unsupervised
• Excellent IT skills including the use of Microsoft Excel to an intermediate level and experience of using online portal systems
• Be reliable and trustworthy with excellent time keeping.
To be considered for the role please email your cv at your earliest convenience to Rachel - yate3@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk
START DATE: ASAP
PAY: £25,397 per annum
Permanent role
DAILY TIMES: Monday – Friday, 8.00am-5.00pm,
Yate Office: 01454 310031
E: yate@ess-emp.co.uk
Vacancy –Administration/Helpdesk Assistant
Our client a well-established local company are looking for an Administration Assistant to join their dedicated administration team.
Duties include:
• Liasing with Engineers and working alongside Supervisors.
• Corresponding with clients, providing updates on jobs, and booking engineers to sites as required
• Preparing of client reports
• Inputting data onto client portals
• Answering incoming calls
• General administration and office duties
• Assisting Supervisors and Managers
• Providing accurate, valid, and complete information for clients and staff
• Liaising with customers
• Processing client call outs
• General helpdesk administration duties
The successful candidate will ideally possess the following attributes:
• Excellent written and verbal communication skills
• Strong telephone manner
• Strong organisational skills and the ability to multitask
• The ability to work unsupervised whilst using own initiative.
• A minimum of 5 GCSE’s (or equivalent) grades A-C
• Strong customer focus
• The ability to work on own initiative
• An excellent telephone manner
• The ability to work unsupervised
• Excellent IT skills including the use of Microsoft Excel to an intermediate level and experience of using online portal systems
• Be reliable and trustworthy with excellent time keeping.
To be considered for the role please email your cv at your earliest convenience to Rachel - yate3@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk