Administration Assistant
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £24,169.00 per year |
| Additional salary information: | £24169.00 a year |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | Luton, LU4 0DZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-25-0747 |
Summary
Prepare and send out outpatient clinic letters and relevant attachments, with accuracy and diligence. Prepare and send out outpatient notification letters or notifying by phone where necessary. Booking, amending, rescheduling or cancelling clinics as requested by the secretary or Assistant Service Manager. Deal with daily internal and external post. Scanning paper records and notes onto electronic patient record. Responsible for the escalation of risks or pressures in achieving data completion. Show empathy when dealing with emotionally distressed patients or family members. Be able to concentrate whilst working in a busy, potentially noisy environment. To have comprehensive understanding of the duties of, and provide support to, the secretaries. This includes duties such as prioritising and arranging appointments, maintaining the appointment system(s), preparing clinic packs in readiness for clinics and patients records are to be scanned and returned to the Records Library.. Any other duties relevant to the area of work.